The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Assistant Server, Carry Out, Host, Bartender, Dishwasher, Cook, Server, Prep Cook. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Middle School Volleyball Assistant Coach, Varsity Women’s Basketball Head Coach, Head Varsity Boys Basketball Coach, Custodian Full Time, Copy of Custodian Full Time, Elementary Teacher, School Counselor, Elementary Teacher Assistant, RN School Nurse Contractor, Special Education Contractor, Special Education K-5 Dreamcatchers Teacher, Special Education K-5 Teacher Assistant, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant (lifeskills), Special Education K-5 Teacher Assistant, Substitute Food Service Worker, Substitute Food Service Worker, Independent Contractor (Independent Services- Temporary/Seasonal) 2025-26 College Advising Corps Adviser, Math Teacher, Substitute Security, Substitute Teacher-3 openings, Volunteer Athletics.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Case Management Support, Clinical Pharmacist Practitioner, Certified Medication Aide, License Practical Nurse, Targeted Case Manager, EVS Technician, HVAC Maintenance Mechanic, Registered nurse AI, License Practical Nurse, Cook, Behavioral Health RN PTI, Masters level Therapist Kanvwotiyi, Chief Optometrist, Registered nurse OTP and MAT Clinic, CNA Medical Clerk, Tribal Options Business Analyst, IDD TBI LTSS Care Manager, CSFP Care Manager, IDD TBI LTSS Care Management Supervisor, Masters Level Therapist-Analenisgi Outpatient, Masters Level Therapist Integrated Classroom, LPN, Registered Nurse, Case Management Support JVN, Pharmacy Technician III PTI, Certified Alcohol & Drug Counselor, Masters Level Therapist-Analenisgi MAT, Inpatient Technician Analenisgi PTI, Outpatient Behavioral Health Nurse Manager, CMA/LPN, Clinical Dietitian, Administrative Assistant-Nursing/Medical, Physician Primary Care, Physician Pediatrics, Master Level Therapist Family Safety, Dentist, Specialty Services Nurse Supervisor, Radiology Technologist II 2nd Shift, RN Care Manager, Clinical Pharmacist Overnight, Information Security Specialist I, Phlebotomist, Business Analyst Revenue Cycle, Dental Clerk, Medical Social Worker HOPP, RN Care Manager Cherokee County Clinic, Behavioral Health RN Inpatient, RN Care Manger, Child and Family Outpatient Supervisor, RN Care Manager Clinical, Registered Nurse IC, Behavioral Health RN Outpatient, Radiology Technologist II Part Time, Case Management Support Primary Care, Residential Technician Men’s Home, Certified Nursing Assistant, RN Care Manger Float, Care Manger Extender, Masters Level Therapist Dora Reed, Physician Emergency Department, Registered nurse PTI, RN Care Manager, Registered Nurse ED, Physician Pediatrics, Masters Level Therapist ANA Outpatient, Masters Level Therapist Adult ANA Outpatient, TCM Care Management Supervisor, Dentist, Eye Clinic Assistant, Physician ED PTR, Employment Specialist Kanvwotiyi, RN Inpatient Nights, Masters Level Therapist FIT Team, Dental Assistant II, Billing Analyst II, Certified Nursing Assistant Immediate Care PTI, Registered Nurse Satellite.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Lead Sales Associate-PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Crew Leader/Operator/Saw Man, DV Intervention Coordinator, Project Coordinator, Truck Driver, Quality Inspector, 911 Coordinator, Carpenter, Crew Leader Electrical, Tribal Prosecutor II, Sergeant Patrol, Sergeant Corrections, Case Manager/Forensic Interviewer, Child Advocate Coordinator, Family Safety Social Worker, Driver, Paramedic Part Time, Transportation Facilities Coordinator, Early Childhood Language Specialist Assistant, Registered Nurse Tribal In Home Care, Maintenance Technician, Certified Biological Waste Water Treatment Operator, Supervisor-Biological/Waste Water Operator, Certified Nursing Assistant Tribal In Home Care, Teacher Head Start, Teacher Early Head Start, Paramedic, Bailiff, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Supervisor EVS, Supervisor Special Events & Promotions, Cook I EDR, Food & Beverage Cashier Room Service, Food Service Associate, Senior Cook EDR, Guest Service Representative, Casino Services Representative I, Cook I Selu, Food & Beverage Host GR, Dining Attendant GR, Front Desk Clerk Level I, Dual Rate Bartender Comedy Zone, Cook I Wicked Weed, Pool Server, Pool Server, Bartender Pool, Bartender Pool, Dual Rate Bartender Pool, Drop and Count Staff, Barista Lobby Café, Dual Rate Front Desk Clerk Level I, Dual Rate Supervisor Poker, Valet Parker, Food & Beverage Cashier GR, Cook II GR, Cook I Pools, Telecommunicator Level I, Service Assistant GR, Food & Beverage Cashier Starbucks, Special Events & Promotions Coordinator, Casino Services Representative I, Dining Attendant GR, Seamstress, Bartender GR, Cook I Wicked Weed, Dining Attendant GR, Bartender Level I, Barista GR, VIP Host, Cook II Selu, Senior Cook Noodle Bar, Food & Beverage Cashier Starbucks, Bargender GF, Senior Cook GF, Cook I GR, Special Events & Promotions Assistant, Food & Beverage Host, Food & Beverage Cashier Starbucks, Senior Cook GR, Food & Beverage Cashier GR, Table Games Dealer, D/R Table Games Service Supervisor, Food Service Associate Guy Fieri, Surveillance Officer Level I, Service Person GR, D/R Table Games Service Supervisor.
There are 67 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Telecommunicator Level I, Food & Beverage Cashier EDR, Laundry Attendant, Houseperson, Security Officer, Supervisor Beverage, Talent Acquisition Coordinator, Steward Gordon Ramsay, Food & Beverage Cashier, Cook I Gordon Ramsay, Cleaning Specialist, Security Officer Level I, Cook II Gordon Ramsay, Cleaning Specialist, Housekeeping Quality Assurance, Room Attendant, Senior Cook, Steward EDR, Casino Servies Representative I, VIP Host, HCVR Server/Food Service Associate Gordon Ramsay, Cook I Food Court, Front Desk Clerk Level I, Room Attendant, Cook I Gordon Ramsay, Casino Cocktail Server, Dining Attendant Food Court, Cleaning Specialist, Cook I Food court, Table Games Dealer, Engineering Technician Level II HVAC, Supervisor Table Games Service, Dual Rate Supervisor Table Games Service, Sous Chef EDR, Bartender, VIP Host, Food & Beverage Cashier Lobby Café, Server/Food Service Associate Gordon Ramsay, Drop and Count Staff, Food & Beverage Cashier EDR, Houseperson, Room Attendant, Laundry Attendant, Surveillance Officer Level I, Dual Rate Casino Cocktail Server, Senior Cook Gordon Ramsay, Cook I EDR, Engineering Technician Level I.
There are 50 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashiers. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Assistant Regional Manager, Restaurant Deliver Driver, Server, Restaurant Shift Leader, Cook, Regional General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Bartender, Food Runner, Dishwasher, Prep Cook, Server Assistant, Grill/Broiler Cook, Line Cook, Server, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
Wendy’s: Breakfast Crew Member, Crew Member, General Manager, Shift Manger, Breakfast Shift Manager, Assistant Manager.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
KOA: Recreation Attendant, Housekeeper, Food & Beverage Server, Guest Guide, Gues Services Representative. You can apply online at indeed.com