The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Crew Member, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Cherokee Central Schools: Instructional Facilitator, Assistant Athletic Director, Custodian FT Evening Shift, Cherokee Language Instructor, Elementary Teacher, 6th Grade Math Teacher, Music Teacher, Elementary Teacher Assistant, Mental Health Classroom Teacher Assistant, School Psychologist, Special Education Self-Contained Teacher, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant, ISS Teacher Assistant, Cherokee Language Instructor, College Interns.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to: Certified Nursing Assistant, Contracting Assistant, Patient Access Specialist PT Intermittent, Clinical Dietitian, Clinical Care Manager, Targeted Case Manager-Family Safety, License Practical Nurse, Certified Nursing Assistant, CNA Medical Clerk, Targeted Case Manager, Hygienist, Mental Health Therapist-Kanvwotiyi, Radiology Technologist 1, Behavioral Health Training and Development Coordinator, Physician and IM Rual Track Director, Mental Health Therapist Child-Dora Reed, Specialty Services Registered Nurse, Tribal Option Medical Social Worker, Mental Health Therapist Child-CCS, Mental Health Therapist-Analenisgi, Mental Health Therapist FIT Team, Clinical Dietitian, Targeted Case Manager Medication Assisted Treatment, Registered Nurse, License Practical Nurse, Dental Assistant II, Cashier and Food Service Worker, Patient Access Specialist, EVS Technician, Cook, Life Enrichment Assistant, Primary Care Case Management Support, Patient Access Specialist, CNA Medical Clerk PTI, RN Inpatient Day Shift, Telemetry Nursing Assistant, RN Wound Care, Behavioral Health Consultant I, Cook Aide- Temporary, Clinical Care Manager, Certified Nursing Assistant, Residential Technician Female, License Practical Nurse, RN Inpatient PTI, Mental Health Therapist Child, Mental Health Therapist Family Safety, Registered Nurse ED, Psychiatrist, Optometrist, Certified Alcohol & Drug Counselor Kanvwotiyi, Dentist, Dentist Pediatrics.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Sales Associate, Lead Sales Associate, Assistant Store Manager, Lead Sales Associate FT, Store Manager. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions: For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Associate 1. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Sales Associate Level I Gilded Basket, Guest Services Representative PT, Cook II Amici, Game Technician I, Emergency Medical Technician EMT, Cage Cashier Level I, Sous Chef Amici, Cook II Amici, Service Assistant Amici, Director Surveillance, Casino Services Representative I, Cook II Noodle Bar, Valet Parker, Dual Rate Bartender, Cook II Gordon Ramsay, Cook II Amici, Houseperson, Security Officer, Cook I Selu, Dining Attendant EDR, Social Media Specialist, Dining Attendant Gordon Ramsay, Food & Beverage Cashier Starbucks, Senior Cook EDR, Catering Events Set Up, Food Service Associate Guy Fieri, Food Service Associate The Smokehouse Coop, Bartender Pool, Bar Helper, Sous Chef Gordon Ramsay, Pool Server, Material Food Handler Gordon Ramsay, Casino Cocktail Server, Resort Events Security Representative.
There are 88 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: General Manager, Server, Team Member, Shift Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Restaurant Manager, Prep Cook, Line Cook, Dishwasher, Server, Grill/Broiler Cook, Sous Chef, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Qualla LLC: Production Technician I, Plant Health Technician I, Cook I, Steward, Security Guard, Security Technician, Budtender, Propagation Technician I.
For more information on how to apply, please visit https://www.quallallc.com and click on “Careers” located towards the bottom of the page.
Food Lion: FT Replenishment Manager, PT Perishable Associate, PT Frozen Food Dairy Associate, PT Quality Assurance Associate, PT Deli Bakery Sales Associate, PT Sales Associate Cashier, PT Food Lion To Go Associate, PT Cake Decorator.
For more information on how to apply, please visit https://foodlion.careerswithus.com/search-page?v=foodlionrms and enter the zip code.
Quality Inn: Laundry Services Specialist. To apply you can pick up an application at the establishment located at 671 Seven Clans Lane, Cherokee, NC 28719.