The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: TERO WORKFORCE DEVELOPMENT – JOB BANK APPLICATION
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Crew Member, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Cherokee Central Schools: Career and Technical Education Curriculum and Instructional Management Coordinator, JV Girls Head Basketball Coach, Permanent Substitute Teacher, Elementary Teacher Assistant, School Psychologist, Special Education Severe and Profound Teacher, Special Education Inclusion Teacher, Special Education Self-Contained Teacher Assistant, Special Education Self-Contained Teacher Assistant, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant, Student Supervisory Support Specialist Job Description, English/Language Arts Teacher, Math 6-9 Teacher, College Interns.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Certified Medical Assistant or License Practical Nurse, EVS Technician Evening Shift, Nurse Resident Intern, Registered Nurse Emergency Department Night Shift, Certified Nursing Assistant, Clinical Care Manager, License Practical Nurse, CNA Medical Clerk, RN Inpatient Dayshift, Telemetry Nursing Assistant, RN Wound Care, Behavioral Health Consultant I, Cook Aide, Clinical Care Manager, Certified Nursing Assistant, Residential Technician Female, License Practical Nurse, RN Inpatient, Mental Health Therapist Child, Mental Health Therapist Family Safety, Registered Nurse ED, Psychiatrist, Registered Nurse, LPN, Dental Assistant II, Helpdesk Support Specialist, Fall Nurse Aide Student Training Program, Grant Coordinator, Tribal Option Care Management Extender, Clinical Dietitian, Targeted Case Manager Family Safety, Certified Nursing Assistant ED, CNA Medical Clerk, Targeted Case Manager, Hygienist, Mental Health Therapist Kanvwotiyi, Radiology Technologist I, Behavioral Health Training and Development Coordinator, Physician and IM Rural Track Director, Mental Health Therapist Child Dora Reed, Specialty Services Registered Nurse, Tribal Option Medical Social Worker, Mental Health Therapist Child CCS, Mental Health Therapist Analenisgi MAT, Mental Health Therapist FIT Team, Clinical Dietitian, Optometrist, Certified Alcohol and Drug Counselor Kanvwotiyi, Dentist, Dentist Pediatrics.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Sales Associate, Lead Sales Associate, Assistant Store Manager, Lead Sales Associate FT, Store Manager. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions: For full job descriptions and salary information you can apply online at https://www.ebci.gov
Family Dollar: Customer Service Associate 1. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Casino Services Representative, Security Officer I, Food & Beverage Cashier Starbucks, Cleaning Specialist, VIP Host, Bar Porter, Valet Parking Clerk, Valet Parker, Drop and Count Staff, Emergency Medical Technician, Casino Services Representative I, Table Games Technician I, HCCR Table Games Dealer, Houseperson, Accelerated PT Table Games Dealer, Dual Rate Guest Service Representative, Dual Rate Front Desk Clerk I, Sous Chef Amici, Food & Beverage Cashier Room Service, Service Assistant The Smokehouse Coop, Social Media Specialist, Security Officer Level I, Valet Parker, SCC Agent I, Bartender I, Casino Services Representative I, Cook II Gordon Ramsay, Food & Beverage Cashier Gordon Ramsay, Dual Rate Food and Beverage Cashier Starbucks, Cook II Amici, Service Assistant Amici.
There are 79 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Restaurant Manager, Prep Cook, Line Cook, Dishwasher, Server, Grill/Broiler Cook, Sous Chef, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Wendy’s: General Manager, Crew Member, Breakfast Shift Manager, Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Qualla LLC: General Laborer Inventory.
For more information on how to apply, please visit https://www.quallallc.com and click on “Careers” located towards the bottom of the page.
Food Lion: PT Sales Associate Cashier, PT Customer Service Leader, PT Food Lion To Go Associate, PT Quality Assurance Associate, PT Center Store Associate.
For more information on how to apply, please visit https://foodlion.careerswithus.com/search-page?v=foodlionrms and enter the zip code.
Smoky Mountain Gold and Ruby Mine: Water Trough Attendant and Retail Sales.
If interested you can apply online at indeed.com or pick up an application located at 971 Tsali Boulevard, Cherokee, NC 28719.
Santa’s Land Fun Park & Zoo: Ferris Wheel and Amusement Park Ride Operators, Retail Sales, Food Service Personal, Grass and Lawn Care, Brush and Weed Cutting Personal, Billboard Vinyl Installers.
If interested you can apply online at indeed.com or pick up an application located at 571 Wolfetown Road, Cherokee, NC 28719.
Fairfield Inn & Suites: Front Desk Associate, Housekeeper.
If interested you can apply online at indeed.com or pick up an application located at 568 Paint Town Road, Cherokee, NC 28719.
Quality Inn: Front Desk Agent.
If interested you can apply online at indeed.com or pick up an application located at 671 Seven Clans Lane, Cherokee, NC 28719.
Waffle House: Cook, Server.
If interested you can apply online at indeed.com or stop by the restaurant and pick up an application.