The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/25/23
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
IT Technician
Kituwah Technologies
JOB TITLE: IT Technician
DEPARTMENT: KTEC IT (Remote and Onsite) In the Waynesville/Asheville area
SUPERVISOR: Michael Biggs
The Kituwah Global Government Group family of companies is committed to providing our customers the most qualified and dedicated people available. KG3 offers competitive salaries, comprehensive benefits, and career development opportunities. We pride ourselves on building long-lasting relationships with our employees, customers, and teammates.
GENERAL JOB DESCRIPTION
IT Technicians have many duties, including maintaining the integrity of computer workstations and software, acting as a point of contact for employees who experience computer issues, and serving as a reference point for all IT-related queries. IT Technicians will also have other technical duties, depending on the needs of the company. IT Technicians require many soft skills and technical skills to perform their jobs effectively. IT Technicians are responsible for more than just the technical aspects of a company. IT Technicians interact with employees in all departments and levels, many without advanced technology skills, and must be able to communicate patiently and effectively. IT Technicians must also be able to manage their time effectively to address employee queries and manage their job duties, such as installing or updating software or hardware systems.
MAJOR DUTIES AND RESPONSIBILITES
Installs and configures new PC’s and connects to business networks, printers etc. Install and configure business software adding Microsoft365 products including Word, Excel, Outlook, SharePoint. Create login credentials on Windows servers for onsite and remote connectivity. Configure routers for secure remote connections.
MINOR DUTIES AND RESPONSIBILITIES
Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and department. Troubleshooting hardware and software issues Repairing or replacing damaged hardware
QUALIFICATIONS FOR THE JOB
Education:
Experience:
Entry-level or have only a few years of on-the-job experience. IT Technicians do need experience in areas like software installation, database programming, working in a team environment, and with different software and hardware systems.
Candidates should also have experience troubleshooting systems and communicating technical ideas to users with various levels of technical knowledge.
Other:
If a candidate is missing any certifications or education on specific systems, programs, or languages, on-the-job training or ongoing education is an option. Soft skills can also be improved with training and certification programs in communication, leadership, and critical thinking, if needed.
KEY COMPETENCIES
Installing and configuring hardware and software components Troubleshooting hardware and software issues Repairing or replacing damaged hardware Upgrading systems to enable software compatibility Installing and upgrading anti-virus software and security systems to ensure network security Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and departments.
PHYSICAL REQUIREMENTS
Must be able to stand on feet for long periods of time if required. Must be able to lift 20-50 lbs
Arby’s: General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Dishwasher, Host, Cook, Assistant Server, Server, Bartender, Prep Cook, Carry Out, Sous Chef. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: English Learner Teacher/Coordinator, Varsity Wrestling Coach, Varsity Women’s Basketball Head Coach, Varsity Men’s Basketball Assistant Coach, CMS Wrestling Head Coach, Cherokee Language Instructor, Custodian Full Time, Elementary Teacher, Special Education Contractor (Independent Services-Temporary/Seasonal), Special Education Parent Liaison, School Psychologist, Special Education K-5 Teacher, Independent Contractor (Independent Services-Temporary/Seasonal), Alternative Classroom Teacher, Substitute Security, Substitute Teacher multiple, Volunteer-Afterschool Program, Volunteer-Musical Theater, Volunteer-Band.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
LPN TJCC, Medical Technologist, Maintenance Mechanic, Pharmacy Technician II, CMA/LPN, Cook, Certified Nursing Assistant, Specialty Services Nurse Supervisor, Respiratory Therapist PTI, RN Supervisor TCC, Food Service Worker, Mid-Level PA, Registered Nurse Manager, Outpatient Behavioral Health Nurse Manager, Clinical Dietitian, Employment Specialist, Certified Nursing Assistant, Master Level Therapist, Dental Assistant II, Dentist, Targeted Case Manager, Cook Aide TCC, Chief Information Officer, Targeted Case Manager/Intake Coordinator-KAN, Masters Level Therapist-Analenisgi, Registered nurse ED, Master Level Therapist KAN, RN Care Manager, Registered Nurse Specialty Services, Assistant Member Services Manager, HVAC Maintenance Mechanic, Life Enrichment Assistant PTI TCC, Pharmacy Technician I, Food Service Worker PT, Physician Emergency Department, Dental Clerk, Payroll Officer, LPN, Registered Nurse Patient Access Specialist, Case Management Support-Eye Clinic, Dentist, Integrated Class Sk Bldr, Eye Clinic Assistant, Physician Primary Care, Radiology Technologist II, Recruiter, RN Care Manager, EVS Technician, Billing Analyst II, Master Level Therapist, Behavioral Health Nurse Manager, Registered Nurse ED PTI, Telemetry Nursing Assistant, Targeted Case Manager, Certified Nursing Assistant PTI, Behavioral Health RN Analenisgi.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate-Full Time, Lead Sales Associate- Part Time, Assistant Store Manager, Sales Associate. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Closing Sunday, September 09, 2024: Social Worker Multiple-Family Safety, Registered Nurse-Public Health, Administrative Assistant-Family Safety, Clerk of Court/Probate Judge-Tribal Court, Manager- Facility Management, Administrative Assistant-Kituwah Preservation & Education Program, Director of Construction Management-Housing Program, Manager of Housing Production-Housing Program, Lead Maintenance Technician- Housing Program, Administrative Assistant-Internal Audit & Ethics, Senior Internal Auditor-Internal Audit & Ethics, Education Specialist-Higher Education, Workforce Development Specialist-TERO, Cherokee Language Master Apprentice Multiple-Kituwah Preservation & Education Program, Supervisor-SB/CC Building Maintenance,
Open Until Filled: Corrections Officer (multiple). Probation Officer. Patrol Officer (multiple). Community Response Officer. Detective. Juvenile Officer. Bailiff. FT Paramedic. Teacher (multiple)- Qualla Boundary Early Head Start. Teacher (multiple)- Qualla Boundary Head Start. Legislative Legal Counsel. Family Safety Attorney I. C.N.A (multiple) Tribal In-Home Care Services. Certified Biological Wastewater Treatment Operator. Supervisor-Waste Water Treatment. Maintenance Technician-HELP, Registered Nurse-Tribal In Home Care. Mental Health Therapist- Child Advocacy. Education Specialist- Higher Education. Transportation Facilities Coordinator. Environmental Aquatic Specialist. Teacher- Kituwah Academy. For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Race & Sportsbook Writer, Casino Services Representative I, Dining Attendant EDR, Food & Beverage Cashier Star Bucks Lobby Café, SCC Agent Level I, Food & Beverage Cashier EDR, Guest Service Representative, Food & Beverage Host Wicked Weed, Service Assistant Wicked Weed, Dual Rate Food & Beverage Cashier Gordon Ramsay, Cook II Banquet, Poker Dealer, Front Service Attendant, Casino Services Rep Caesars Rewards, Helpdesk Technician, Table Games Service Supervisor, Casino Cocktail Server, Emergency Medical Technician EMT.
There are 65 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Dining Attendant Food Court, Security Officer, Table Games Dealer, Cook I Food Court, Cage Cashier, Engineering Technician level II, Surveillance Officer Level I, Wok Specialist, Senior Cage Cashier, Security Officer, Caesars Rewards, Heavy Duty Cleaner, Bar Porter, Dining Attendant Landing Café, Casino Cocktail Server, Housekeeping Quality Assurance, Cleaning Specialist, Sous Chef EDR, Dual Rate Casino Services Representative, Senior Executive Casino Host.
There are 40 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Cashier, Assistant Store Management. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Shift Leader, Restaurant General Manager, Driver, Cook, Server, Assistant Restaurant General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Bartender, prep cook, line cook, food runner, server assistant, server, dishwasher, grill/broiler cook, host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
UltraStar Multi-tainment Center (Cherokee): 0 Jobs
For information on how to apply, please visit https://ultrastarnc.com/careers/
UltraStar Multi-tainment Center (Murphy): Bartender, Bowling Mechanic. For information on how to apply, please visit https://ultrastarus.com/careers/
Wendy’s: crew member, shift manager, assistant manager, general manager, breakfast shift manager, and breakfast crew member. You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Ferrara’s Italian Grill: hiring ALL POSITIONS. You can apply in person at the restaurant.