The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Assistant Server, Server, Cook, Prep Cook, Host, Bartender, Dishwasher, Carry Out.
For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Middle School Soccer Head Coach, Middle School Soccer Assistant Coach, Varsity Football Assistant Coach, JV Boys Basketball Coach, JV Girls Basketball Coach, Cherokee Language Instructor, School Counselor, Elementary Teacher Assistant, Rn School Nurse Contractor, Special Education Contractor, Speech Language Pathologist, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant Lifeskills, Special Education K-5 teacher Assistant, Seasonal Maintenance Intern, Substitute Food Service Worker, Independent Contractor High School, 2025-26 College Advising Corps Adviser, Pathseekers School Counselor, Math Teacher 8th Grade, 6-12 Performing Arts Instructor, Gear Up Coordinator, Substitute Security, Volunteer Athletics.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Pharmacy Technician I, RN Clinical Care Manager, IDD TBI LTSS Care Manager, Certified Alcohol & Drug Counselor, Food Service Worker, RN Supervisor Nights, Diagnostic Radiologic Technologist Student, Optometrist, Clinical Nurse Educator, Electrician & Maintenance Mechanic, Specialty Services Registered Nurse, Certified Medication Aide, Targeted Case Manager, HVAC Maintenance Mechanic, License Practical Nurse, Behavioral Health RN, Radiology Technologist II Part Time Regular, Masters Level Therapist Analenisgi, Physician Emergency Department, Registered Nurse PTI, Outpatient Behavioral Health Nurse Manager, CMA/LPN, physician Primary Care, Master Level Therapist Family Safety, Dentist, Radiology Technologist II, Masters Level Therapist Child Cherokee Central Schools, Tribal Option Care Manager, Care Management Extender, Provider Network Manager, Occupational Therapist I, CNA Medical Clerk PTRWB, Registered Nurse IC, Masters Level Therapist Child, Residential Technician Women’s Home, Hygienist, Dental Assistant I, License Practical Nurse, Medical Social Worker HOPP, Behavioral Health Inpatient RN, Behavioral Health RN PTI, Registered Nurse OTP and MAT Clinic, Tribal Options Business Analyst, Residential Technician Mens Home, LPN Tsali Care, physician Pediatrics, Inpatient Technician Analenisgi, Dentist, physician ED PTR, Masters Level Therapist FIT Team, Dental Assistant II, Billing Analyst II.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Store Manager. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions: Heavy Equipment Operator Saw Man, Director of Qualla Boundary Head Start, Crew Leader Plumbing, Supervisor IHS Inventory, Truck Driver/WWT Maintenance, WWT Operator, Dispatcher/Substitute Driver, Environmental Regulatory Specialist, Cannery Operations Coordinator, Carpenter, Sergeant Patrol, Sergeant Corrections, Case Manager/Forensic Interviewer, Child Advocate Coordinator, Family Safety Social Worker, Driver, Paramedic, Registered Nurse Tribal In Home Care Services, Maintenance Technician, Supervisor Biological Waste Water Operator, Certified Nursing Assistant Tribal In Home Care Services, Teacher Head Start, Teacher Early Head Start, Paramedic, Bailiff, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Bartender, Engineering Technician Level I, Food and Beverage Cashier Starbucks, Barista Lobby Café, Bartender GR, Food & Beverage Cashier GR, Bartender Pool, Dual Rate Bartender Pool, Material Food Handler GR, Food & Beverage Cashier Room Service, Catering & Events Set Up, Food & Beverage Cashier GR, Administrative Coordinator, Food & Beverage Cashier Starbucks, VIP Host, Shift Supervisor Housekeeping, Full Time Bartender Wicked Weed, FT Food Service Associate WW, Service Assistant GF, Supervisor Retail Gilded Basket, Supervisor Beverage, Service Person GR, Full Time Bartender Wicked Weed, Service Person GR, Service Person Comedy Zone, Food & Beverage Cashier GR, Bartender Banquet, Food Service Associate WW, Front Desk Clerk Level I, Game Technician I, Food & Beverage Cashier Selu, Dining Attendant GR, Sous Chef GR, FT Security Officer Level I, FT Dual Rate Table Games Service Supervisor, FT Table Games Service Supervisor, Cook I GR, Valet Parking Clerk, Front Desk Clerk level I.
There are 77 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Room Attendant, Food & Beverage Cashier EDR, Wok Specialist, Steward EDR, Food Service Associate Brew Brothers, Supervisor Food Service GR, Front Desk Clerk Level I, Food & Beverage Cashier Lobby Café, Houseperson, Cook I GR, Cook II GR, Cook I Food Court, Food & Beverage Cashier Food Court, Dining Attendant GR, Supervisor Food Service Brew Brothers, Cleaning Specialist, Race & Sportsbook Writer, Steward GR, Casino Cocktail Server, Cook I Brew Brothers, Dining Attendant Brew Bothers, Dual Rate Bartender Brew Brothers, Dual Rate Senior Cook Brew Brothers, Security Officer Level I.
There are 78 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Assistant Regional Manager, Restaurant Deliver Driver, Server, Restaurant Shift Leader, Cook, Regional General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Prep Cook, Line Cook, Dishwasher, Grill/Broiler Cook, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Food Lion: PT Center Store Associate, PT Sales Associate Cashier, PT Food Lion To Go Associate.
You can apply online at https://foodlion.careerswithus.com/search-page?v=foodlionrms
Qualla LLC: General Laborer, Security Lead, Security Supervisor, General Laborer Packaging.
You can apply online at https://www.quallallc.com/careers