The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: General Manager, Shift Manager, Assistant Manager, Crew Member. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Cherokee Central Schools: Varsity Football Head Coach, Cherokee Language Instructor, School Counselor, Elementary Teacher Assistant, Mental Health Classroom Teacher Assistant, Special Education Contractor, Special Education Self-Contained Teacher, Special Education Teacher, Special Education K-5 Teacher Assistant, Substitute Food Service Worker, Food Service Worker FT, Part-Time Vocal Instructor, Independent Contractor, Weekend Security, Substitute Teacher, Volunteer Athletics, College Student Internship, Wrestling Volunteer Athletics.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Nurse Practitioner or Physician Assistant, Residential Technician Female, Certified Medical Assistant or LPN Primary Care, Targeted Case Manager Child and Family, Mental Health Therapist Child, Mental Health Therapist Family Safety, Tribal Option Specialty Team Care Manager LTSS, RN Inpatient PT w/Benefits, Clinical Dietitian, Billing Analyst II, Clinical Pharmacist Practitioner, Case Manager Intake Coordinator, Targeted Case Manager MAT, Optometrist, Certified Nursing Assistant, Electrician and Maintenance Mechanic, Targeted Case Manager Family Safety, Dentist, Dental Assistant II, Residential Technician Male, Director of Procurement, Case Management Support Primary Care, Peer Support Specialist Kanvwotiyi, Mental Health Therapist Child CCS, Mental Health Therapist Analenisgi, Mental Health Therapist FIT Team, Cook Tsali Care Center, Registered Nurse ED, Optometric Assistant, Psychiatrist, Pharmacy Technician II, Tribal Option Medical Social Worker, Clinical Care Manager Pediatrics, Registered Nurse, Certified Drug and Alcohol Counselor Kanvwotiyi, Dental Hygienist, License Practical Nurse, Physician Primary Care, Dentist Pediatrics, Registered Nurse ED.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate FT, Assistant Store Manager, Sales Associate, Lead Sales Associate PT, Lead Sales Associate PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Receptionist, Senior Office Administrator, Quality Inspector, Enrollment Specialist, Crew Leader Operator Well Technician, Adult Language Educator, Housekeeper I, Supervisor Family Safety, Family Safety Case Aide, Member Services Representative, Grounds Maintenance, Utility Worker, Truck Driver Operator, Housekeeper II, Firefighter, Sergeant Patrol, Sergeant Corrections, Family Safety Social Worker, Paramedic PT, Registered Nurse Tribal In Home Care Services, Certified Biological Waste Water Treatment Operator, Supervisor Biological Waste Water Operator, Certified Nursing Assistant Tribal In Home Care Services, Teacher Early Head Start, Paramedic, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Associate. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Sales Associate Level I Gilded Basket, Table Games Dealer Craps Experience, Cook I Gordon Ramsay, Guest Service Representative, Sous Chef Gordon Ramsay, Cook II Gordon Ramsay, Dual Rate Food & Beverage Cashier Gordon Ramsay, Cook II EDR, Food & Beverage Cashier Lobby Café, Cook I Gordon Ramsay, HCCR Experienced Table Games Dealer FT, HCCR Experienced Table Games Dealer PT, Casino Services Representative I, Food Service Associate, VIP Host, Accelerated Part Time Table Games Dealer Training School, Administrative Coordinator, DR Supervisor Beverage, Special Events & Promotions Coordinator, Bartender Level I, HCCR Poker Dealer, HCCR Dual Rate Supervisor Table Games Service, Valet Parking Clerk, Food Material Handler Banquets, Food Service Associate Guy Fieri, Food & Beverage Host Gordon Ramsay, Casino Cocktail Server, Bell Captain, Emergency Medical Technician, Cage Cashier Level I.
There are 68 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Food & Beverage Cashier Lobby Café, Bartender Level I, Casino Cocktail Server, Supervisor Beverage, Food & Beverage Cashier Lobby Café, Bar Porter, Table Games Dealer, Casino Cocktail Server Pt, Cook I EDR, VIP Host, Food & Beverage Cashier EDR, Senior Executive Casino Host, Wok Specialist Food Court, Casino Services Representative I, Housekeeping Quality Assurance, Table Games Dealer Training School, Houseperson, Cleaning Specialist, Food & Beverage Cashier Food Court, Cook I Brew Brothers, Cleaning Specialist, Steward Gordon Ramsay, Wok Specialist Food Court, Heavy Duty Cleaner, Housekeeping Quality Assurance.
There are 43 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Server, Shift Manager, Delivery Driver, Team Member, Assistant Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Sous Chef, Food Runner, Server Assistant, Prep Cook, Line Cook, Dishwasher, Server, Grill/Broiler Cook, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Qualla LLC: General Laborer Cultivation, General Laborer Packaging, Security Technician, Housekeeper, Order Fulfillment Technician.
You can apply online at https://www.quallallc.com/careers