The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Crew Member, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Cherokee Central Schools: Assistant Athletic Director, JV Girls Head Basketball Coach, Varsity Baseball Head Coach, Middle School Girls Basketball Assistant Coach, Middle School Boys Basketball Assistant Coach, Custodian Full-Time, Cherokee Language Instructor-Elementary, Physical Education Teacher Pre-K-6, School Nurse, Elementary Teacher Assistant, Mental Health Classroom Teacher Assistant Grant Funded, Employment Educator, Special Education Self-Contained Teacher, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant, Independent Contractor, 6-12 Performing Arts Teacher, ISS Teacher Assistant, Math 9-12 Teacher, Permanent Substitute Teacher, Cherokee Language Teacher Assistant, Cherokee Language Instructor-Middle School, Math Teacher-Middle School.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Hygienist, Pharmacy Technician I, Cook Aide, Mental Health Therapist Kanvwotiyi, Residential Technician Men’s Home, Phlebotomist Temporary, Cook , Cook Aide, Behavioral Health Training and Development Coordinator, Cook, Physician and IM Rural Track Director, Mental Health Therapist Child-Dora Reed, Employee Relations Specialist, License Practical Nurse, RN Inpatient, Mental Health Therapist Child-CCS, Mental Health Therapist-Analenisgi, Mental Health Therapist-FIT Team, Clinical Dietitian, Targeted Case Manager Medication Assisted Treatment, Registered Nurse, Certified Alcohol & Drug Counselor Kanvwotiyi, Dentist Pediatrics, Certified Coder, Clinical Pharmacist, RN Wound Care, Radiology Technologist PT, Behavioral Health Consultant I, Medical Technologist/Medical Laboratory Technician, Radiology Technologist I, Patient Access Specialist Temporary, Cook Tsali Care Center, Clinical Care Manager, Certified Nursing Assistant Night Shift, Residential Technician Female, Specialty Services Registered Nurse, Tribal Option Medical Social Worker, Targeted Case Manager Child and Family, Mental Health Therapist Child Snowbird Clinic, Mental Health Therapist Family Safety, Registered Nurse ED, Psychiatrist, Optometrist, Certified Nursing Assistant Tsali Care Center, Dental Assistant II.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Store Manager, Assistant Store Manager, Lead Sales Associate PT, Lead Sales Associate FT, Sales Associate. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Manager-Family Services, Evidence Based Intervention Specialist, Manager- Financial Analysis, Mental Health Therapist, Special Ops Officer, Maintenance Technician, Dispatcher Substitute Driver, Youth Development Professional, Firefighter, Telecommunicator, Carpenter, Sergeant Patrol, Family Safety Social Worker, Driver, Paramedic PT, Registered Nurse Tribal In Home Care Services, Certified Biological Waste Water Treatment Operator, Teacher Head Start, Teacher Early Head Start, Paramedic, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Associate. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Cleaning Specialist, SCC Agent Level, Van Driver, Food & Beverage Cashier Starbucks, Food & Beverage Cashier Lobby Café, Service Assistant The Smokehouse Coop, Valet Parking Clerk, Sales Associate Level I Gilded Basket, Casino Services Representative I, Dual Rate Casino Services Representative, HCCR Engineering Technician Level I, Dual Rate Front Desk Clerk Level I, HCVR Guest Service Representative, Supervisor Beverage, Cook I Banquet, Van Driver FT, Cook II EDR, Cook I EDR, Food & Beverage Host Gordon Ramsay, Multimedia Designer, Steward Guy Fieri.
There are 88 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Assistant Manager, Shift Manager, Delivery Driver, Team Member. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Restaurant Manager, Prep Cook, Line Cook, Dishwasher, Server, Grill/Broiler Cook, Host
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Qualla LLC: Steward, Plant Health Technician I, Security Guard, Cook I.
For more information on how to apply, please visit https://www.quallallc.com and click on “Careers” located towards the bottom of the page.
Food Lion: FT Evening Manager, FT Produce Sales Manager, FT Center Store Manager, PT Frozen Food Dairy Associate, PT Center Store Associate, PT Produce Sales Associate, FT Deli Bakery Sales Associate, PT Deli Bakery Sales Associate, PT Sales Associate Cashier, PT Perishable Associate.
For more information on how to apply, please visit https://foodlion.careerswithus.com/search-page?v=foodlionrms and enter the zip code.
Alans Jewelry & Pawn Inc: Pawn Broker. If interested you can apply online at indeed.com .
Waffle House: Cook, Server. If interested you can apply online at indeed.com .
United Community Bank: Teller I PT. If interested you can apply online at indeed.com .
Smoky Mountain Inn & Suites: Housekeeping Worker. If interested you can apply online at indeed.com .
River’s Edge Motel: Front Desk Agent. If interested you can apply online at indeed.com .
Cherokee Grand Hotel: Housekeeper/ Room Attendant. If interested you can apply online at indeed.com .
Holiday Inn Express & Suites: Housekeeper. If interested you can apply online at indeed.com .
Fairfield Inn & Suites: Front Desk Associate. If interested you can apply online at indeed.com .