The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: General Manager, Shift Manager, Assistant Manager, Crew Member. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Cherokee Central Schools: Cherokee Language Instructor, Elementary Teacher, School Counselor, School Nurse, Elementary Teacher Assistant, Mental Health Classroom Teacher Assistant Grant Funded, Special Education Self-Contained Teacher, Special Education K-5 Teacher Assistant, Substitute Food Service Worker, Part Time Vocal Instructor, Independent Contractor, 6-12 Performing Arts Teacher, English/Language Arts Teacher, Math Teacher, Substitute Teacher, Musical Theater Volunteer Academic.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Intern-Occupational Therapy, Certified Nursing Assistant Tsali Care Center, Patient Access Specialist, Galvgwodiyu Program Coordinator, Intern-Performance Improvement, Intern-Maintenance, Intern-Supply, Intern-Contracting, Intern-Radiology, Residential Technician Female, Specialty Services Registered Nurse, Tribal Option Medical Social Worker, Massage Therapist, Hospitalist, Tribal Option Specialty Team Care Manager IDD, Tribal Option Care Manager Float, Mental Health Therapist Child CCS, Mental Health Therapist Analenisgi MAT, Mental Health Therapist FIT Team, Clinical Dietitian, Psychiatrist, Targeted Case Manager Medication Assisted Treatment, Registered Nurse Tsali Care Center, Certified Alcohol & Drug Counselor Kanvwotiyi, License Practical Nurse, Physician Primary Care, Dentist Pediatrics, Accountant I LTC Financial Support, Cook Aide Tsali Care Center, Patient Access Specialist 3rd Shift, Mental Health Therapist Child Dora Reed, Intern IT, Intern Public Relations, Intern Human Resources, Intern Primary Care, Intern Nutrition, Assistant Director of IDD, Medical Social Worker, License Practical Nurse, MAT Manager, Acupuncturist, Physician Pediatrics, RN Inpatient PTI Nights, Targeted Case Manager Child and Family, Mental Health Therapist Child Snowbird Clinic, Mental Health Therapist Family Safety, Registered Nurse ED, Optometric Assistant, Clinical Pharmacist Practitioner, Optometrist, Certified Nursing Assistant, Dental Hygienist, Dentist, Dental Assistant II, Registered Nurse ED Day Shift.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate FT, Assistant Store Manager, Sales Associate, Lead Sales Associate PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Programmer Analyst, Supervisor-WTP Maintenance Technician, Adult Language Educator, Assistant Supervisor-Mother Town, Air Quality Specialist, Electrician Assistant/Generator Maintenance, Sergeant Patrol, Sergeant Corrections, Family Safety Social Worker, Paramedic Part Time, Registered Nurse Tribal In Home Care Services, Certified Nursing Assistant Tribal In Home Care Services, Teacher Early Head Start, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Associate. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Service Assistant The Smokehouse Coop, Houseperson, Bartender Level I, Cage Cashier Level I, Valet Parker, VIP Host, Bar Helper, Housekeeping Quality Assurance, Cook II Guy Fieri, Cook I Guy Fieri, Casino Services Representative I, Sales Associate Level I Studio, Surveillance Officer Level I, Casino Representative I, Steward EDR, HCCR Dual Rate Supervisor Table Games Service, Food & Beverage Cashier Starbucks, Cook I Gordon Ramsay, Food & Beverage Cashier Lobby Café, Food & Beverage Cashier Starbucks, Dual Rate Bartender Pool, food & Beverage Cashier Gordon Ramsay, Bartender Pool, Pool Server, Emergency Medical Technician, Game Technician I.
There are 56 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Server, Shift Manager, Team Member, Assistant Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Prep Cook, Line Cook, Dishwasher, Server, Grill/Broiler Cook, Host
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Qualla LLC: General Laborer Cultivation, General Laborer Packaging, Security Guard, IT Technician, Glass Shop Associate, Surveillance Officer, Security Lead, Processing Lead Edible Processing.
For more information on how to apply, please visit https://www.quallallc.com and click on “Careers” located towards the bottom of the page.
Food Lion: PT Deli Bakery Sales Associate, PT Perishable Associate, PT Food Lion To Go Associate, FT Produce Sales Associate, PT Produce Sales Associate.
For more information on how to apply, please visit https://foodlion.careerswithus.com/search-page?v=foodlionrms and enter the zip code.
Cherokee Boys Club: Agelink Teacher, Snowbird Teacher, Cherokee Children’s Home 2 PT Resident Counselors, Cherokee Children’s Home 2 FT Resident Counselors, Construction Facilities Carpenter, Construction Facilities Carpenter Helper, Bus/Truck Seasonal Bus Drivers, Service Department Master Technician, Service Department 2 Detail Technicians.
For more information on how to apply please call 828-359-5516-Charlene Wolfe or email: charlene.wolfe@cherokeeboysclub.com