The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
TERO Job Bank Coordinator
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: firstname.lastname@example.org
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
JOB TITLE: IT Technician
DEPARTMENT: KTEC IT (Remote and Onsite) In the Waynesville/Asheville area
SUPERVISOR: Michael Biggs
The Kituwah Global Government Group family of companies is committed to providing our customers the most qualified and dedicated people available. KG3 offers competitive salaries, comprehensive benefits, and career development opportunities. We pride ourselves on building long-lasting relationships with our employees, customers, and teammates.
GENERAL JOB DESCRIPTION
IT Technicians have many duties, including maintaining the integrity of computer workstations and software, acting as a point of contact for employees who experience computer issues, and serving as a reference point for all IT-related queries. IT Technicians will also have other technical duties, depending on the needs of the company. IT Technicians require many soft skills and technical skills to perform their jobs effectively. IT Technicians are responsible for more than just the technical aspects of a company. IT Technicians interact with employees in all departments and levels, many without advanced technology skills, and must be able to communicate patiently and effectively. IT Technicians must also be able to manage their time effectively to address employee queries and manage their job duties, such as installing or updating software or hardware systems.
MAJOR DUTIES AND RESPONSIBILITES
Installs and configures new PC’s and connects to business networks, printers etc. Install and configure business software adding Microsoft365 products including Word, Excel, Outlook, SharePoint. Create login credentials on Windows servers for onsite and remote connectivity. Configure routers for secure remote connections.
MINOR DUTIES AND RESPONSIBILITIES
Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and department. Troubleshooting hardware and software issues Repairing or replacing damaged hardware
QUALIFICATIONS FOR THE JOB
Entry-level or have only a few years of on-the-job experience. IT Technicians do need experience in areas like software installation, database programming, working in a team environment, and with different software and hardware systems.
Candidates should also have experience troubleshooting systems and communicating technical ideas to users with various levels of technical knowledge.
If a candidate is missing any certifications or education on specific systems, programs, or languages, on-the-job training or ongoing education is an option. Soft skills can also be improved with training and certification programs in communication, leadership, and critical thinking, if needed.
Installing and configuring hardware and software components Troubleshooting hardware and software issues Repairing or replacing damaged hardware Upgrading systems to enable software compatibility Installing and upgrading anti-virus software and security systems to ensure network security Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and departments.
Must be able to stand on feet for long periods of time if required. Must be able to lift 20-50 lbs
Arby’s: assistant manager, shift manager, general manager, and crew member. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Dishwasher, Cook, Prep Cook, Assistant Server, Bartender, Host, Server, Carry Out. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: K-12 Mental Health Behavior Support Specialist, Varsity Wrestling Coach, CMS Softball Head Coach, Cultural Program Coordinator, Custodian Full Time, Elementary Teacher- 5th Grade, Media Coordinator, Student Support Specialist Elementary, Elementary Teacher Assistant 2nd Grade, Special Education Lifeskills 9-12 Teacher, Special Education Teacher- Pathseekers Alternative Classroom Teacher, Special Education 6-8 Lifeskills Teacher Assistant, Special Education kK-5 Lifeskills Teacher Assistant, Food Service Worker full time, Highschool Student Support Specialist, Middle School Integrated Classroom Teacher Assistant, Math 6-9 Teacher, Substitute Security, Substitute Teacher Middle School, Substitute Teacher High School, Substitute Teacher Elementary, Substitute Teacher-PreSchool, For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Accountant III CIHA-full time, Accounting Clerk CIHA-full time, Adult Outpatient Services Supervisor Analenisgi-full time, Advanced Clinical Pharmacist Supervisor CIHA-full time, Analenisgi Inpatient RN- part time intermittent, Analenisgi Inpatient Technician- full time, Analenisgi Inpatient Technician- part time intermittent, Behavioral Health RN CIHA-part time intermittent, Behavioral Health Consultant Supervisor CIHA- full time, Behavioral Health RN Analenisgi-fulltime, Behavioral Health RN Kanvwotiyi-full time, Billing Analyst III CIHA-full time, Billing Analyst Supervisor CIHA-full time, Care Manager CIHA-full time, Certified Alcohol and Drug Counselor Analenisgi-full time, Certified Nursing Assistant Tsali Care Center-full time, Certified Nursing Assistant Tsali Care Center-part time intermittent, Cherokee County Clinic Case Management Support-full time, Clinical Dietitian CIHA-full time, Contract Specialist CIHA-full time, Cook Aide Tsali Care Center-full time, Dental Assistant I CIHA-full time, Dental Assistant II CIHA-full time, Dentist Pediatrics CIHA-full time, Dentist Dentures & Partials CIHA-full time, Diagnostic Radiologic Technologist II CIHA-full time, DME Specialist CIHA-full time, Emergency Room C.N.A CIHA-full time, Emergency Room RN CIHA-full time, Emergency Room RN CIHA-part time intermittent, Emergency Room RN CIHA Nightshift-part time regular, Employee Relations Specialist CIHA-full time, ER Physician CIHA-full time, ER Physician CIHA-part time intermittent, EVS Technician CIHA-full time, Geriatric Practitioner CIHA-full time, C.M.A Immediate Care Center-full time, Information Security Specialist CIHA-full time, Inpatient hospitalist CIHA-full time, Inpatient Hospitalist CIHA-part time regular, Inpatient RN Night Shift CIHA-full time, Inpatient RN Float CIHA-full time, Inpatient Telemetry Nursing Assistant CIHA-full time, Life Enrichment Assistant Tsali Care Center-part time intermittent, Masters Level Therapist Analenisgi-full time, Masters Level Therapist Analenisgi Medication Assisted Treatment Clinic-full time, Masters Level Therapist Family Safety-Analenisgi-full time, Masters Level Therapist Integrated Classroom Cherokee Central Schools-full time, Masters Level Therapist Kanvwotiyi-full time, Masters Level Therapist Analenisgi-full time, Masters Level Therapist Child Analenisgi-full time, Medical Laboratory Technician CIHA-full time, Medical Technologist CIHA-full time, Medicated Assisted Treatment Program Supervisor Analenisgi- full time, Medication Aide Tsali Care Center-full time, Pediatrics Case Management Support CNA CIHA-full time, Personal Care Assistant CNA Tsali Care Center- part time, Personal Care Assistant CNA Tsali Care Center-full time, Pharmacy Technician I CIHA-full time, Physician Assistant or Nurse Practitioner in Psychiatry Analenisgi-full time, Primary Care Case Management Support CNA CIHA-full time, Primary Care CMA/LPN CIHA-full time, Primary Care Physician CIHA-part time, Primary Care RN Care Manager CIHA-full time, PTI Ultrasound Technologist CIHA-part time intermittent, PTR Residential Technician Men’s Home Analenisgi-part time regular, PTR Residential Technician Kanvwotiyi Female-part time, PTR Residential Technician Kanvwotiyi Male-part time, RN Tsali Care Center-full time, Residential Supervisor Analenisgi-full time, Residential Technician Kanvwotiyi-full time, RN Supervisor Tsali Care Center-full time, Targeted Case Manager Analenisgi-full time, Targeted Case Manager Cherokee Central Schools-full time, Targeted Case Manager Family Safety-full time, Training & Development Specialist CIHA-full time, Tribal Option Business Analyst CIHA-full time. For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate-Full Time, Lead Sales Associate- Part Time, Assistant Store Manager, Sales Associate. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Law Enforcement: Corrections Officer (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Cherokee Indian Police Department: Patrol Officer (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Cherokee Indian Police Department: Community Response Officer-Open until filled. You can apply online at https://ebci.com/jobs/
Natural Resources Enforcement: NRE Officer (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Emergency Medical Services: FT Paramedic-Open until filled. You can apply online at https://ebci.com/jobs/
Qualla Boundary Early Head Start: Teacher (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Qualla Boundary Head Start: Teacher (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Family Safety: Social Worker (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Budget & Finance: Assistant Financial Analyst. Open until filled. You can apply online at https://ebci.com/jobs/
Wastewater Treatment: Certified Biological Wastewater Treatment Operator-Open until filled. You can apply online at https://ebci.com/jobs/
Wastewater Treatment: Supervisor-Open until filled. You can apply online at https://ebci.com/jobs/
Family Safety: Family Safety Grants Coordinator. Open until filled. You can apply online at https://ebci.com/jobs/
Tribal In-Home Care Services: Certified Nursing Assistant. Open until filled. You can apply online at https://ebci.com/jobs/
Tribal Council Legislative Branch: Legislative Legal Counsel-Open until filled. You can apply online at https://ebci.com/jobs/
Transit: Driver (Multiple) Open until filled. You can apply online at https://ebci.com/jobs/
Qualla Boundary Head Start/Early Head Start: Transportation Facilities Coordinator- Open until filled. You can apply online at https://ebci.com/jobs/
Water and Sewer: Senior Utilities Engineer-Open until filled. You can apply online at https://ebci.com/jobs/
Kituwah Academy: Early Childhood Language Specialist, Early Childhood Language Specialist PART TIME-Open until filled. You can apply online at https://ebci.com/jobs/
CDOT: Manager-Open until filled. You can apply online at https://ebci.com/jobs/
Cherokee Youth Center: Youth Development Professional- Open until filled. You can apply online at https://ebci.com/jobs/
Budget & Finance: Collections Processor- Open until filled. You can apply online at https://ebci.com/jobs/
Cherokee Choices: Remember the Removal Bike Ride Group Fitness Coordinator- Open until filled. You can apply online at https://ebci.com/jobs/
Fire Department: Firefighter. Open until filled. You can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative, Assistant Store Manager. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Part-time Table Games Dealer Training School, Part-time Food & Beverage Cashier Starbucks, Valet Parking Clerk, Front Service Attendant, Full-time Cook II Food Court, Full-time Cook I Food Court, Regional Events & Promotions Coordinator, Valet Parker, Shift Supervisor, Housekeeping, DR Senior Steward EDR, SCC Agent Level 1, Houseperson, Room Attendant, Emergency Medical Technician, Administrative Coordinator, Full Time Poker Dealer, Full-time Food & Beverage Cashier Food Court, Full-time Senior Cook Food Court, Bar Helper, Security Officer FT Sunrise Shift, Bartender, Banquet On-call, Part Time Bartender Wicked Weed, Staff Accountant 2, Groundskeeper, FT Bartender, Senior Cook GF, Dual Rate Food & Beverage Cashier Guy Fieri, Part Time Table Games Dealer, FT Barista GR, PT Cleaning Specialist, Supervisor Food Service GR, On-call Resort Events Security Representative, Security Officer FT Swing Shift, FT Surveillance Officer Level 1, Game Technician 1, Room Attendant, FT Food & Beverage Host GF, Senior Cook Noodle Bar, FT Security Telecommunicator Swing Shift Level 1, Supervisor Food Service Starbucks, VIP Host, FT Cook 1 Guy Fieri, Front Desk Clerk Level 1 PT, FT Cook II Guy Fieri, PT Casino Cocktail Server, HCCR Temporary Casino Operations Intern, HCCR Temporary Hotel Intern, HCCR Temporary Finance Intern, HCCR Temporary Finance Intern, HCCR Temporary Security Intern, HCCR Temporary Marketing Intern, HCCR Temporary Human Resources Intern, HCCR Temporary Facilities Intern, HCCR Temporary Food & Beverage Intern, Warehouse Person, Engineering Technician Level II Electrician, PT Sales Associate, SCC Agent Level 1, Food & Beverage Hose Wicked Weed, PT Service Assistant Wicked Weed, FT Table Games Service Supervisor, PT Service Assistant Guy Fieri, Senior Executive Casino Host, FT Service Assistant GF, FT Catering Server, Sous Chef Noodle Bar, Table Games Technician, FT Cook II Comedy Zone, Building Systems Operator, Assistant Restaurant Chef Gordon Ramsay, FT Service Person Comedy Zone, Front Desk Cleark Level 1, FT Food Service Associate Guy Fieri, Drop and Count Staff, Sous Chef Selu, PT Poker Dealer, Cage Cashier Level 1, Casino Cocktail Server, Full Time Service Assistant Wicked Weed, PT F&B Cashier, Cleaning Specialist, PT Table Games Service Supervisor, FT Steward, FT Service Person and many more.There are currently 107 open jobs at this time. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Engineering Technician Level II-HVAC, Food & Beverage Cashier Food Court, Rom Attendant, Steward Food Court, Houseperson, Cashier/barista Lobby Café, Food & Beverage Cashier Lobby Café, Supervisor Food Service, Countroom Technician, Casino Cocktail Server, Security Officer Level 1, Security Officer Level 1 PT, Steward Landing Café, Bar Porter, Cook I Food Court, Cage Cashier Level I, VIP Host, Food & Beverage Cashier Food Court, Front Service Attendant PT, Room Attendant PT, Cook I Food Court, Housekeeping Quality Assurance FT, Houseperson PT, Cleaning Specialist, Cleaning Specialist 3rd Shift, Casino Cocktail Server, Dual Rate Casino Cocktail Server, Steward EDR, Steward EDR PT, Security Officer Level1 PT 3rd Shift, Room Attendant FT Varied Shift, Surveillance Officer Level 1 FT Varied Shift, Bar Porter PT Swing Shift, Table Games Dealer FT Varied Shift, Security Officer Level 1 FT 3rd Shift, dual Rate Supervisor Table Games Service FT Varied Shift, Groundskeeper FT Day Shift, Cook I Food Court PT Swing Shift, Engineering Technician Level I FT 3rd Shift, Facilities Coordinator FT Day Shift, Table Games Dealer PT Varied Shift, Supervisor Table Games Service PT Varied Shift, Dual Rate Supervisor Table Games Service PT Varied Shift, Cleaning Specialist PT Varied Shift, Supervisor Table Games Service FT Varied Shift, Engineering Tech Level II-HVAC FT 3rd Shift.
There are currently 44 open jobs at this time. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Cashier, Assistant Store Management. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Driver, Assistant Restaurant General Manager, Cook, Shift Leader, Server, Restaurant General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Prep/Pantry Cook, Prep Cook, Side Cook, Grill Cook/Broiler, Bartender, Host/Hostess Seater, Food Runner, Server, Dishwasher, Server Assistant Busser. For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Santa’s Land: openings available.
Taco Bell: general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
UltraStar Multi-tainment Center (Cherokee): shift supervisor, cook I, host/hostess, dishwasher/steward, server, bartender, bowling and arcade attendant, bowling mechanic, and EVS. For information on how to apply, please visit https://ultrastarnc.com/careers/
UltraStar Multi-tainment Center (Murphy): bartender, bowling and arcade attendant, I.T team member, and shift supervisor. For information on how to apply, please visit https://ultrastarus.com/careers/
Wendy’s: crew member, shift manager, assistant manager, general manager, breakfast shift manager, and breakfast crew member. You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277. +
Ferarra’s Italian Grill: hiring all positions. You can apply in person at the restaurant.
Rivers Edge Motel: Front desk agent, you can apply in person at the hotel.