The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
IT Technician
Kituwah Technologies
JOB TITLE: IT Technician
DEPARTMENT: KTEC IT (Remote and Onsite) In the Waynesville/Asheville area
SUPERVISOR: Michael Biggs
The Kituwah Global Government Group family of companies is committed to providing our customers the most qualified and dedicated people available. KG3 offers competitive salaries, comprehensive benefits, and career development opportunities. We pride ourselves on building long-lasting relationships with our employees, customers, and teammates.
GENERAL JOB DESCRIPTION
IT Technicians have many duties, including maintaining the integrity of computer workstations and software, acting as a point of contact for employees who experience computer issues, and serving as a reference point for all IT-related queries. IT Technicians will also have other technical duties, depending on the needs of the company. IT Technicians require many soft skills and technical skills to perform their jobs effectively. IT Technicians are responsible for more than just the technical aspects of a company. IT Technicians interact with employees in all departments and levels, many without advanced technology skills, and must be able to communicate patiently and effectively. IT Technicians must also be able to manage their time effectively to address employee queries and manage their job duties, such as installing or updating software or hardware systems.
MAJOR DUTIES AND RESPONSIBILITES
Installs and configures new PC’s and connects to business networks, printers etc. Install and configure business software adding Microsoft365 products including Word, Excel, Outlook, SharePoint. Create login credentials on Windows servers for onsite and remote connectivity. Configure routers for secure remote connections.
MINOR DUTIES AND RESPONSIBILITIES
Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and department. Troubleshooting hardware and software issues Repairing or replacing damaged hardware
QUALIFICATIONS FOR THE JOB
Education:
Experience:
Entry-level or have only a few years of on-the-job experience. IT Technicians do need experience in areas like software installation, database programming, working in a team environment, and with different software and hardware systems.
Candidates should also have experience troubleshooting systems and communicating technical ideas to users with various levels of technical knowledge.
Other:
If a candidate is missing any certifications or education on specific systems, programs, or languages, on-the-job training or ongoing education is an option. Soft skills can also be improved with training and certification programs in communication, leadership, and critical thinking, if needed.
KEY COMPETENCIES
Installing and configuring hardware and software components Troubleshooting hardware and software issues Repairing or replacing damaged hardware Upgrading systems to enable software compatibility Installing and upgrading anti-virus software and security systems to ensure network security Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and departments.
PHYSICAL REQUIREMENTS
Must be able to stand on feet for long periods of time if required. Must be able to lift 20-50 lbs
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Assistant Server, Bartender, Dishwasher, Host, Carry Out, Prep Cook, Cook, Server, Sous Chef. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Mental Health Classroom Teacher Assistant, Varsity Women’s Basketball Head Coach, Cherokee Language Instructor, Custodian FT, PK-12 Mental Health Behavioral Support Specialist, RN School Nurse Contractor, Mental Health Classroom Teacher Assistant, Elementary Teacher Assistant FT Substitute, Special Education Parent Liaison, School Psychologist, Special Education 6-8 Teacher, Special Education 6-8 Pathseekers Teacher Assistant, Special Education K-5 Teacher Assistant, Special Education 9-12 Lifeskills Teacher Assistant, Substitute Food Service Worker, Food Service Worker FT, Independent Contractor, Science 9-12 Teacher, Science Teacher Middle School, Substitute Security, Substitute Teacher.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
RN Supervisor ED, Case Management Support JVN, Tribal Options Business Analyst, Occupational Therapist Assistant I, Clinical Nurse Educator, Administrative Assistant-Nursing/Medical, Electrician and Maintenance Technician I, Patient Access Specialist, Clinical Pharmacist PTI, Behavioral Health RN-ANA Outpatient, Certified Alcohol & Drug Counselor, Behavioral Health RN, Masters Level Therapist- Adult ANA Outpatient, Inpatient Technician Analenisgi, CSFP Care Manager, RN Float, RN Care Manager, Social Worker, Pharmacy Technician III, Residential Technician-Men’s Home, Masters Level Therapist Analenisgi, Certified Nursing Assistant ED, MAT Physician Assistant Nurse Practitioner, Physician-Emergency Department, CMA/LPN, LPN, Registered Nurse, Integrated Class Skill Builder, Outpatient Behavioral Health Nurse Manager, Clinical Dietitian, Employment Specialist-Kanvwotiyi, Certified Nursing Assistant, Master Level Therapist-Family Safety, Recruiter, RN Care Manager, Registered Nurse PTI, Registered Nurse Specialty Services, Targeted Case Manager, Physician Pediatrics, Housekeeper TCC, EVS Technician, Hygienist, Radiology Clerk, RN Inpatient PTI, Registered Nurse Satellite, Radiology Technologist II, Medicaid Coordinator, Radiology Technologist II 3rd shift, Advanced Clinical Pharmacist, Registered Nurse-OTP/MAT Clinic, Physician Pediatrics, Masters Level Therapist- ANA Outpatient, Masters Level Therapist-Analenisgi MAT, TCM Care Management Supervisor, IDD TBI LTSS Care Manager, TCM Care Manager, IDD TBI LTSS Care Management Supervisor, Care Management Extender, Dietary Services Super, RN Staff Development Coordinator, RN Care Manager-Float, Masters Level Therapist-Dora Reed, Masters Level Therapist-Integrated Classroom, Pharmacy Technician II, Certified Nursing Assistant, Specialty Services Nurse Supervisor, Registered Nurse PTI, RN Supervisor TCC, Dentist, Eye Clinic Assistant, Physician ED PTR, Certified Medication Aide, Physician Primary Care, Dental Assistant II, Dentist, Billing Analyst, Master Level Therapist, Certified Nursing Assistant PTI, Telemetry Nursing Assistant, Masters Level Therapist-FIT Team.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Lead Sales Associate-PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Closing Sunday, January 12, 2025: Patrol Cadet-CIPD, Maintenance Technician-Housing, Project Coordinator-Infrastructure-Housing Division, Manager-Construction Housing, Utility Worker-Operator Assistant-Housing, Family Safety Attorney II-Civil Law, Maintenance Utility Worker- Facility Management, Carpenter Assistant, Facility Management-Operations.
Open Until Filled: Social Worker (multiple)-Family Safety, Child Advocate Coordinator- Child Advocacy, Case Manager-Forensic Interviewer- Heart to Heart, Supervisor-Adult Language KPEP-CERS, Tribal Prosecutor II- Criminal Law, SR Tribal Prosecutor-Criminal Lae, Corrections Officer (Multiple) Patrol Officer (Multiple)- Cherokee Indian Police Department, Bailiff-Corrections, FT Paramedic-Emergency Medical Services, Part Time Paramedic- Emergency Medical Services, Driver- Transit, Teacher (Multiple) Qualla Boundary Early Head Start, Teacher (Multiple) Qualla Boundary Head Start, Legislative Legal Counsel-Tribal Council, Family Safety Attorney I- Civil Law, Certified Nursing Assistant- Tribal In Home Care Services, Certified Biological Waste Water Treatment Operator- Waste Water Treatment Operations, Supervisor – Biological Waste Water Operator, Carpenter Assistant-Facility Management, Maintenance Technician-HELP, Registered Nurse, Education Specialist-Higher Education, Transportation Facilities Coordinator-Qualla Boundary Early Head Start, Environmental Aquatic Specialist- Office of Environmental & Natural Resources, Quality Inspector- Qualla Housing, Part Time Early Childhood Language Specialist Assistant- Kituwah Academy.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Casino Services Representative I FT, PT Service Assistant Wicked Weed, PT Food & Beverage Host-Wicked Weed, Bartender GF, Food Service Associate, Dining Attendant Selu, Engineering Technician Level II-Electrician, Table Games Dealer Training School PT, Sous Chef GR, Service Person GR FT, Cook II GR, Dual Rate Food & Beverage Cashier Room Service, Steward Banquet, Special Events & Promotions Assistant FT, Food & Beverage Cashier Starbucks FT, Food & Beverage Cashier-Starbucks Lobby Café, Steward GR, Cook I GR, Bartender Banquet, Service Assistant Guy Fieri FT, Supervisor Special Events & Promotions, Race & Sportsbook Writer PT, Dual Rate Supervisor Poker FT, Supervisor Food Service Gordon Ramsay, Cook II EDR, Race & Sportsbook Writer PT, Table Games Service Supervisor PT & FT, D/R Table Games Service Supervisor, Barista GR, Service Person Comedy Zone, Cook II Banquet, Cook II Guy Fieri, Table Games Dealer FT, Sushi Specialist Gordon Ramsay FT, Dual Rate Supervisor Poker FT, Pit Clerk FT.
There are 41 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Cook I Food Court PT Swing, Dual Rate Cleaning Specialist FT, Security Officer Level I, Senior Barista Lobby Café, Houseperson FT, Laundry Attendant FT, Surveillance Officer Level I, Steward Food Court, Sous Chef Gordon Ramsay, Drop and Count Staff, Steward Landing Café, Cook I Gordon Ramsay, Cook II Gordon Ramsay, Table Games Dealer, Food & Beverage Cashier Food Court, Heavy Duty Cleaner, Food & Beverage Cashier Lobby Café, Cleaning Specialist, Surveillance Officer Level I, Front Desk Clerk Level I, Casino Services Representative I, Senior Executive Casino Host, VIP Host, Sous Chef EDR, Cook I Food Cout, Senior Cook Food Court, Surveillance Officer level I, Cook II Landing Café, Steward EDR, Supervisor Table Games Service, Dual Rate Supervisor Table Games Service, Room Attendant, Room Attendant PT, Houseperson, Steward EDR, Cleaning Specialist, DR Technician Level II, Senior Executive Casino Host.
There are 40 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Cashier, Assistant Store Management. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Shift Leader, Restaurant General Manager, Driver, Cook, Server, Assistant Restaurant General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Bartender, prep cook, line cook, food runner, server assistant, server, dishwasher, grill/broiler cook, host, Restaurant Manager.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
UltraStar Multi-tainment Center (Cherokee): 0 Jobs
For information on how to apply, please visit https://ultrastarnc.com/careers/
UltraStar Multi-tainment Center (Murphy): Bartender, Bowling Mechanic. For information on how to apply, please visit https://ultrastarus.com/careers/
Wendy’s: crew member, shift manager, assistant manager, general manager, breakfast shift manager, and breakfast crew member. You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Ferrara’s Italian Grill: hiring ALL POSITIONS. You can apply in person at the restaurant.
Burger King: Team member, Cook, Hourly Shift Coordinator, Assistant Manager, Restaurant General Manager. You can apply online at https://careers.bk.com/ the phone number is 828-497-6120 for questions.