The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Bartender, sous chef, dishwasher, assistant server, server, prep cook, cook, host, carry out. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Varsity Baseball Assistant Coach, CMS Track and Field Head Coach, CMS Track and Field Assistant Coach, Custodian, School Counselor, PK-12 Mental Health Behavioral Support Specialist, RN School Nurse Contractor, Mental Health Classroom Teacher Assistant, Elementary Teacher Assistant, Special Education Parent Liaison, School Psychologist, Special Education K-5 Teacher Assistant, Special Education 9-12 Lifeskills Teacher Assistant, Special Education 9-12 Teacher Assistant, Substitute Food Service Worker, Food Service Worker, Independent Contractor, Gear Up Coordinator, Math Teacher, Substitute Security, Substitute Teacher.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Patient Access Specialist, Billing Analyst I, MAT Masters Level Therapist-Analenisgi, Case Management Support- Primary Care, Residential Technician- Men’s Home, Certified Nursing Assistant, TCM Care Manager, IDD TBI LTSS Care Management Supervisor, RN Staff Development Coordinator, Masters Level Therapist Dora Reed, Pharmacy Technician II, Certified Nursing Assistant, Registered Nurse PTI, Integrated Class Skill Builder, Case Management Support JVN, Occupational Therapist Assistant I, Registered Nurse ED PTRWB, Medicaid Coordinator, Pharmacy Technician III-PTI, Clinical Pharmacist PTI, Certified Alcohol & Drug Counselor, Masters level Therapist- Analenisgi MAT, Inpatient Technician – Analenisgi PTI, Outpatient Behavioral Health Nurse Manager, CMA/LPN, Clinical Dietitian, Employment Specialist Kanvwotiyi, RN Inpatient Nights, Specialty Services Registered Nurse, Masters level Therapist FIT Team. Dental Assistant II, Billing Analyst II, Cook Tsali Care Center, Certified Nursing Assistant Immediate Care PTI, RN Care Manager, Radiology Technologist II 2nd shift, Registered Nurse Satellite, Rn Care Manager, RN Care Manager Float, Patient access Specialist, Helpdesk Support Specialist, CNA Medical Clerk PTI, Case Management Support Primary Care, IDD TBI LTSS Care Manager, CSFP Care Manager, RN Care Manager Float, Care Management Extender, Masters Level Therapist Analenisgi Outpatient, Masters Level Therapist-Integrated Classroom, Physician Emergency Department, LPN, Registered Nurse, RN Care Manager, Tribal Options Business Analyst, Residential Technician Female, Electrician and Maintenance Mechanic, Administrative Assistant-Nursing/Medical, Advanced Clinical Pharmacist, Physician Pediatrics, Masters Level Therapist ANA Outpatient, Masters Level Therapist-Adult ANA Outpatient, TCM Care Management Supervisor, Dentist, Eye Clinic Assistant, Physician ED PTR, Physician Primary Care, Healthy Opportunities Pilot Program Director, Physician Pediatrics, Master Level Therapist family safety, Dentist, Master Level Therapist, Specialty Services Nurse Supervisor, Telemetry Nursing Assistant, Inpatient Technician, Hygienist, Radiology Technologist II 3rd Shift, Pharmacy Technician III, Certified Nursing Assistant.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Lead Sales Associate-PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Closing Sunday, February 2, 2025: Durable Medical Equipment Eligibility Coordinator-Family Support Services, Manager-Construction-Qualla Housing.
Open Until Filled: Social Worker (multiple)-Family Safety, Child Advocate Coordinator- Child Advocacy, Case Manager-Forensic Interviewer- Heart to Heart, Corrections Officer- Corrections, Patrol Officer Multiple-Cherokee Indian Police Department. Bailiff-Corrections, Sergeant- Corrections, Sergeant Patrol-CIPD. Tribal Prosecutor II- Criminal Law, Sr. Tribal Prosecutor-Criminal Law, FT Paramedic-Emergency Medical Services, PT Paramedic-Emergency Medical Servies, Dispatcher/Substitute Driver-Transit, Driver-Transit, Teacher Multiple- QBEHS, Teacher Multiple- QBHS, Legislative Legal Counsel-Tribal Council, Family Safety Attorney I-Civil Law, Certified Nursing Assistant Multiple-Tribal In Home Care Services, Certified Biological Waste Water Treatment Operator-Waste Water Treatment, Supervisor-Biological Waste Water Operator, Maintenance Technician-HELP, Registered Nurse-Tribal In Home Care Services, Education Specialist-Higher Education, Transportation Facilities Coordinator, PT Early Childhood Language Specialist Assistant-Kituwah, Supervisor Adult Language KPEP, Assistant Emergency Management Coordinator, Quality Inspector Qualla Housing, Carpenter-Qualla Housing, Carpenter Assistant-Facility Management.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Emergency Medical Technician EMT. Dual Rate Supervisor, Food Service. Bartender GR, Service Assistant GF, Surveillance Officer Level I, Casino Cocktail Server, Food & Beverage Host GR, Poker Dealer, Casino Services Representative, Food & Beverage Cashier GR, Casino Services Representative I, Table Games Dealer Training School, Sous Chef GR, Supervisor special Events & Promotions, Dual Rate Supervisor Poker, Supervisor Food Service Gordon Ramsay, Table Games Service Supervisor, Table Games Service Supervisor FT, D/R Table Games Service Supervisor, Cook II Banquet, Table Games Dealer, Sushi Specialist Gordon Ramsay, Dual Rate Supervisor Poker.
There are 23 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Cage Cashier Lvl I, Barista Lobby Café, Casino Cocktail Server, Steward Landing Café, Game Technician I, Engineering Technician Level II, Houseperson, Cleaning Specialist, Dining Attendant Food Court, Security Officer, Table Games Dealer Training School, Engineering Technician Level II, Cook I Food Court, Sous Chef Gordon Ramsay, Drop and Count Staff, Cook I Gordon Ramsay, Cook II Gordon Ramsay, Table Games Dealer, Table Games Dealer FT, Heavy Duty Cleaner, Food & Beverage Cashier Lobby Café, Front Desk Clerk Level I, Senior cook Food Court, Cook II Landing Café, Steward EDR, Supervisor Table Games Service, Dual Rate Supervisor Table Games Service.
There are 28 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): 2-Cashiers. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Shift Leader, Restaurant General Manager, Driver, Cook, Server, Assistant Restaurant General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Bartender, prep cook, line cook, food runner, server assistant, server, dishwasher, grill/broiler cook, host, Restaurant Manager.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
UltraStar Multi-tainment Center (Cherokee): 0 Jobs
For information on how to apply, please visit https://ultrastarnc.com/careers/
UltraStar Multi-tainment Center (Murphy): Bartender, Bowling Mechanic. For information on how to apply, please visit https://ultrastarus.com/careers/
Wendy’s: crew member, shift manager, assistant manager, general manager, breakfast shift manager, and breakfast crew member. You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Ferrara’s Italian Grill: hiring ALL POSITIONS. You can apply in person at the restaurant.