The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Bartender, dishwasher, assistant server, server, prep cook, cook, host, carry out. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: CMS Track and Field Head Coach, CMS Track and Field Assistant Coach, Varsity Football Head Coach, Middle School Volleyball Assistant Coach, Custodian Full Time, Elementary Teacher, School Counselor, RN School Nurse Contractor, Mental Health Classroom Teacher Assistant (Grant Funded), Elementary Teacher Assistant, School Psychologist, Special Education K-5 Dreamcatchers Teacher, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant (Lifeskills), Substitute Food Service Worker-Multiple, Independent Contractor(Independent Services Temporary/seasonal), Agriculture Education Teacher, Math Teacher, Substitute Security, Substitute Teacher-Multiple.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Medical Social Worker HOPP, HVAC Maintenance Mechanic, RN Care Manager-Cherokee County Clinic, Behavioral Health RN-Inpatient PTI, Cook, Advanced Practice Provider, RN Care Manager-Clinical, Registered Nurse IC, Behavioral Health RN Outpatient, RN Case Manager Pediatrics, MAT Masters Level Therapist Analenisgi Adult, Tribal Options Business Analyst, IDD TBI LTSS Care Manager, TCM Care Manager, IDD TBI LTSS Care Management Supervisor, Masters Level Therapist Analenisgi, Masters Level Therapist Integrated Classroom, Physician Emergency Department, LPN, Registered Nurse, RN Care Manager, Occupational Therapist Assistant I, Pharmacy Technician III PTI, Clinical Pharmacist PTI, Certified Alcohol & Drug Counselor, Behavioral Health RN, Masters Level Therapist Adult ANA OutPat, TCM Care Management Supervisor, Dentist, Eye Clinic Assistant, Physician Primary Care, Specialty Services Registered Nurse, Masters Level Therapist FIT Team, Dental Assistant II, Billing Analyst II, Specialty Services Nurse Supervisor, Telemetry Nursing Assistant, Radiology Technologist II 2nd Shift, Radiology Technologist II 3rd Shift, RN Care Manager, Cook Aide, Patient Access Specialist, Pharmacy Technician I, Registered Nurse AI, License Practical Nurse, Child and Family Outpatient Supervisor, Behavioral Health RN PTI Out Patient, Masters Level Therapist Kanvwotiyi, Chief Optometrist, Registered Nurse OTP and MAT Clinic, Radiology Technologist II, CNA Medical Clerk PTI, Residential Technician Men’s Home, CSFP Care Manager, RN Care Manager-Float, Care Manager Extender, Masters Level Therapist-Dora Reed, Pharmacy Technician II, Certified Nursing Assistant, Registered Nurse PTI, Integrated Class Skill Builder, Case Management Support JVN, Registered Nurse Ed-PTRWB, Advanced Clinical Pharmacist, Physician Pediatrics, Masters Level Therapist-ANA Outpatient, Masters Level Therapist Analenisgi MAT, Inpatient Technician-Analenisgi, Outpatient Behavioral Health Nurse Manager
CMA/LPN, Clinical Dietitian, Employment Specialist Kanvwotiyi, RN Inpatient-Nights, Physician Pediatrics, Master Level Therapist-Family Safety, Dentist, Master Level Therapist, Certified Nursing Assistant Immediate Care PTI, RN Care Manager, Registered Nurse Satellite, Behavioral Health RN, RN Care Manager Float.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Lead Sales Associate-PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Sergeant-Corrections, Case Manager/Forensic Interviewer, Child Advocate Coordinator, Family Safety Social Worker, Driver, Paramedic, Educations Specialist, Quality Inspector, Transportation Facilities Coordinator, Early Childhood Language Specialist Assistant, Environmental Aquatic Specialist, Registered Nurse, Tribal In-Home Care Services, Maintenance Technician, Carpenter Assistant, Certified Biological Waste Water Treatment Operator, Supervisor-Biological/Waste Water Operator, Certified Nursing Assistant-Tribal In Home Care Services, Family Safety Attorney I, Legislative Legal Counsel, Teacher Head Start, Teacher Early Head Start, Paramedic, Bailiff, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Bartender Wicked Weed, Bartender Banquet On Call, Cleaning Specialist, Supervisor Food Service, Room Service Attendant PT, Cleaning Specialist, Food & Beverage Cashier Selu, Food Service Associate, Service Person Selu, Bartender GR, Cook I Wicked Weed, Cleaning Specialist, Cook I GF, Sales Associate Level I Gilded Basket, Service Assistant GF, Steward Banquet, Food & Beverage Cashier Starbucks, PT Bar Helper Wicked Weed, Food & Beverage Cashier Room Service, Cook I GR, Food & Beverage Host Wicked Weed, Wok Specialist GR, Senior Cook GR, Senior Cook EDR, Senior Cook GF.
There are 38 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Cage Cashier Level I, Dining Attendant Food Court, Surveillance Technician, Food & Beverage Host Gordon Ramsay, Casino Cocktail Server, Cleaning Specialist, Casino Services Representative, Laundry Attendant, Cook I Food Court, Cook II Gordon Ramsay, Table Games Dealer, Engineering Technician Level II HVAC, Cage Cashier Level I, Cleaning Specialist, Supervisor Table Games Service, Dual Rate Supervisor Table Games Service, Sous Chef EDR.
There are 49 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): 2-Cashiers. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Shift Leader, Restaurant General Manager, Driver, Cook, Server, Assistant Restaurant General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Line Cook, Bartender, Prep Cook, Food Runner, Server Assistant, Server, Dishwasher, Grill/Broiler Cook, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
Wendy’s: crew member, shift manager, assistant manager, general manager, breakfast shift manager, and breakfast crew member. You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Ferrara’s Italian Grill: hiring ALL POSITIONS. You can apply in person at the restaurant.