The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Carry Out, Bartender, Assistant Server, Dishwasher, Cook, Prep Cook, Server, Host. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: JV Boys Basketball Coach, JV Girls Basketball Coach, Cherokee Language Instructor, Custodian FT Evening Shift, School Counselor Elementary, Student Support Specialist, Special Education Contractor, Substitute Food Service Worker, 2025-2026 College Advising Corps Adviser, Computer Science Teacher, Independent Contractor, Pathseekers School Counselor, Student Supervisory Support Specialist Job Description, Weekend Security, Middle School Substitute Teacher, Middle School Substitute Teacher Grades 5-7, Substitute Teacher, Volunteer Athletics, College Student Internship, Wrestling Volunteer Athletics.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Outpatient Behavioral Health Nurse Manager, Pharmacy Technician I, Analenisgi Inpatient Registered Nurse, Medical Social Worker, Tribal Option Care Manager, Clinical Care Manager, Tribal Option Care Manager Float, Master Level Therapist Adult Outpatient Services, Certified Nursing Assistant, Masters Level Therapist Child Cherokee Central Schools, Diagnostic Radiologic Technologist Student, Electrician and Maintenance Mechanic, Certified Medication Aide, Targeted Case Manager, HVAC Maintenance Mechanic, LPN, Physician Pediatrics, Dentist, Physician Primary Care, Master Level Therapist Family Safety, EVS Supervisor 2nd Shift, Galvgwodiyu Cultural Advisor, Targeted Case Manager, Diabetes Educator, Optometrist, Clinical Care Manager, Nurse Practitioner or Physician Assistant, Registered Nurse, Medical Lab Technician, Certified Alcohol & Drug Counselor, Masters Level Therapist Child, Hygienist, License Practical Nurse, Medical Social Worker HOPP, Radiology Technologist II, Registered Nurse PTI, Masters Level Therapist-Analenisgi MAT, CMA/LPN, Masters Level Therapist FIT Team, Dental Assistant II.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Store Manager, Lead Sales Associate PT. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Supervisor Social Services, Billing Processor, Receptionist, Cherokee Language Master Apprentice Language Specialist, Truck Driver Operator, Probation Officer, Education Specialist, Early Childhood Language Specialist Assistant, Air Quality Specialist, Truck Driver/WWT Maintenance, WWT Operator, Maintenance Technician, Environmental Regulatory Specialist, Cannery Operations Coordinator, Carpenter, Sergeant Corrections, Child Advocate Coordinator, Family Safety Social Worker, Driver, Paramedic PT, Registered Nurse Tribal In Home Care Services, Maintenance Technician, Supervisor Biological Waste Water Operator, Certified Nursing Assistant Tribal In Home Care Services, Teacher Head Start, Teacher Early Head Start, Paramedic, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Associate. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Front Desk Clerk Level I, Catering and Events Set Up Banquets, Bartender Guy Fieri, Cook I Selu, Cook EDR, Cook II Guy Fieri, Steward Selu, Steward Gordon Ramsay, Steward EDR, Dual Rate Front Desk Clerk Level I, Cook I Wicked Weed, Cage Cashier Level I, Valet Parker, Surveillance Officer Level I, Cook II Comedy Zone, Food & Beverage Host Guy Fieri, Food & Beverage Host Wicked Weed, Dual Rate Supervisor Beverage, Night Auditor, Drop and Count Staff.
There are 92 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Cage Cashier Level I, Food & Beverage Cashier Lobby Café, Steward Gordon Ramsay, Table Games Dealer Training School, Food & Beverage Host Brew Brothers, Food Service Associate Brew Brothers, Dining Attendant Brew Brothers, Bar Porter, Wok Specialist Food Court, Sous Chef EDR, Bartender Brew Brothers, Cleaning Specialist, Security Officer Level I, Front Desk Clerk Level I, Table Games Dealer.
There are 75 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Assistant Regional Manager, Restaurant Deliver Driver, Server, Restaurant Shift Leader, Cook, Regional General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Prep Cook, Line Cook, Restaurant Manager, Dishwasher, Grill/Broiler Cook, Host, Server.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Food Lion: PT Perishable Associate, FT Center Store Associate.
You can apply online at https://foodlion.careerswithus.com/search-page?v=foodlionrms
Qualla LLC: General Laborer, Steward, General Laborer Packaging.
You can apply online at https://www.quallallc.com/careers