The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
IT Technician
Kituwah Technologies
JOB TITLE: IT Technician
DEPARTMENT: KTEC IT (Remote and Onsite) In the Waynesville/Asheville area
SUPERVISOR: Michael Biggs
The Kituwah Global Government Group family of companies is committed to providing our customers the most qualified and dedicated people available. KG3 offers competitive salaries, comprehensive benefits, and career development opportunities. We pride ourselves on building long-lasting relationships with our employees, customers, and teammates.
GENERAL JOB DESCRIPTION
IT Technicians have many duties, including maintaining the integrity of computer workstations and software, acting as a point of contact for employees who experience computer issues, and serving as a reference point for all IT-related queries. IT Technicians will also have other technical duties, depending on the needs of the company. IT Technicians require many soft skills and technical skills to perform their jobs effectively. IT Technicians are responsible for more than just the technical aspects of a company. IT Technicians interact with employees in all departments and levels, many without advanced technology skills, and must be able to communicate patiently and effectively. IT Technicians must also be able to manage their time effectively to address employee queries and manage their job duties, such as installing or updating software or hardware systems.
MAJOR DUTIES AND RESPONSIBILITES
Installs and configures new PC’s and connects to business networks, printers etc. Install and configure business software adding Microsoft365 products including Word, Excel, Outlook, SharePoint. Create login credentials on Windows servers for onsite and remote connectivity. Configure routers for secure remote connections.
MINOR DUTIES AND RESPONSIBILITIES
Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and department. Troubleshooting hardware and software issues Repairing or replacing damaged hardware
QUALIFICATIONS FOR THE JOB
Education:
Experience:
Entry-level or have only a few years of on-the-job experience. IT Technicians do need experience in areas like software installation, database programming, working in a team environment, and with different software and hardware systems.
Candidates should also have experience troubleshooting systems and communicating technical ideas to users with various levels of technical knowledge.
Other:
If a candidate is missing any certifications or education on specific systems, programs, or languages, on-the-job training or ongoing education is an option. Soft skills can also be improved with training and certification programs in communication, leadership, and critical thinking, if needed.
KEY COMPETENCIES
Installing and configuring hardware and software components Troubleshooting hardware and software issues Repairing or replacing damaged hardware Upgrading systems to enable software compatibility Installing and upgrading anti-virus software and security systems to ensure network security Performing tests and evaluations on software and hardware. Offering information and support to users Maintaining relationships with different employees and departments.
PHYSICAL REQUIREMENTS
Must be able to stand on feet for long periods of time if required. Must be able to lift 20-50 lbs
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Dishwasher, Host, Cook, Assistant Server, Server, Bartender, Prep Cook, Carry Out, Sous Chef. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Attendance Coordinator/Advisor, Multi-tiered Systems of Support MTSS Coordinator, Mental Health Classroom Teacher Assistant, Varsity Wrestling Coach, CMS Wrestling Assistant Coach, CMS Softball Head Coach, Varsity Womens Basketball Head Coach, Varsity Mens Basketball Assistant Coach, JV Boys Basketball Assistant Coach, Custodian, PK-12 Mental Health Behavioral Support Specialist, Mental Health Classroom Teacher Assistant, Special Education Parent Liasion, School Psychologist, Special Education K-5 Teacher Assistant, Special Education 9-12 Lifeskills Teacher Assistant, Director of Finance, Substitute Food Service Worker, Food Service Worker FT, Independent Contractor Independent Services-Temporary Seasonal, PK-12 Mental Health Behavioral Support Specialist, Substitute Security, Substitute Teacher-Several Positions.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Psychiatry Mid-Level- PA/NP Psychiatry ANA Inpatient, Certified Alcohol & Drug Counselor, Masters Level Therapist, Phlebotomist, Masters Level Therapist Adult, Inpatient Technician-Analenisgi, CSFP Care Management Supervisor, TCM Care Manager, RN Float, Care Management Extender, Social Worker, Pharmacy Technician III, Idd TBI LTSS Care Manager, Food Service Worker, Masters Level Therapist-Galvgwodiyu, Certified nursing Assistant ED, Masters Level Therapist-Dora Reed, Psychiatry Mid-Level, MAT Physician Assistant nurse Practitioner, Cook Tsali Care, Inpatient Technician-Analenisgi, Housekeeper-Tsali Care, Pharmacy Technician II, Physician Emergency Department, Specialty Services Nurse Supervisor, N, Mid Level PA, Integrated Class Skill Builder- Cherokee Central Schools, Eye Clinic Assistant, Physician ED PTR, Certified Medication Aide, Physician Primary Care, Radiology Technologist II, CNA Medical Clerk, Dentist, Data Analyst Behavioral Health, Cook Aide, RN PTI, Targeted Case Manager/Intake Coordinator, Physician Pediatrics, RN ED, Dental Assistant I, Certified Nursing Assistant PTI.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate-Full Time, Lead Sales Associate- Part Time, Assistant Store Manager, Sales Associate. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Closing Sunday, November 03, 2024: Social Worker (Multiple)-Family Safety, RN-Public Health, Advocate-Multiple Domestic Violence, Domestic Violence Intake Technician- Domestic Violence, Quality Improvement Coordinator RN-Tribal In Home Care Services, EMS Chief-EMS, Firefighter-Fire Department, Driver-Transit, Pipe Fitter-Tribal Construction, WWT Operator- Waster Water Treatment, Meter Reader/Utility Worker- Water & Sewer, Field Technician- Water & Sewer, Fire Systems Technician- I.T, Director-Communications, Tribal Prosecutor II- Criminal Law, Probation Officer- Corrections.
Open Until Filled: Dadiwonisi Apprentice-SB/CC Language & Culture Snowbird/Cherokee County Services, Corrections Officer (multiple). Patrol Officer (multiple). Community Response Officer. Bailiff. FT Paramedic. Teacher (multiple)- Qualla Boundary Early Head Start. Teacher (multiple)- Qualla Boundary Head Start. Legislative Legal Counsel. Family Safety Attorney I. C.N.A (multiple) Tribal In-Home Care Services. Certified Biological Wastewater Treatment Operator. Supervisor-Waste Water Treatment. Maintenance Technician-HELP, Registered Nurse-Tribal In Home Care. Education Specialist- Higher Education. Transportation Facilities Coordinator. Environmental Aquatic Specialist. Telecommunicator-Public Safety Communications. For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Casino Servies Representative I, Groundskeeper I, Food & Beverage Cashier, Starbucks, Food Material Handler banquets, Surveillance Officer Level I, Engineering Technician Level I, Poker Brush, DR Table Games Service Supervisor, Room Service Attendant, Cook I EDR, DR Table Games Service Supervisor, Poker Dealer, Service Assistant Guy Fieri, Table Games Dealer, Supervisor Food Service Gordon Ramsay, Dual Rate Supervisor Poker, Service Assistant Gordon Ramsay, Bartender Banquet.
There are 33 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Security Officer Level I, Casino Services Representative I, Steward Landing Café, Steward EDR, Security Officer Level I, Heavy Duty Cleaner, Cook II landing Café, Casino Cocktail Server, Security Officer Level I, Cook I food Court, Cook I EDR, Surveillance Officer Level I, Casino Series Representative I, Cleaning Specialist, Dual Rate Casino Cocktail Server, DR Technician Level II, Engineering Technician Level II HVAC.
There are 37 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Cashier, Assistant Store Management. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Shift Leader, Restaurant General Manager, Driver, Cook, Server, Assistant Restaurant General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Bartender, prep cook, line cook, food runner, server assistant, server, dishwasher, grill/broiler cook, host, Restaurant Manager.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
UltraStar Multi-tainment Center (Cherokee): 0 Jobs
For information on how to apply, please visit https://ultrastarnc.com/careers/
UltraStar Multi-tainment Center (Murphy): Bartender, Bowling Mechanic. For information on how to apply, please visit https://ultrastarus.com/careers/
Wendy’s: crew member, shift manager, assistant manager, general manager, breakfast shift manager, and breakfast crew member. You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
Ferrara’s Italian Grill: hiring ALL POSITIONS. You can apply in person at the restaurant.
Burger King: Team member, Cook, Hourly Shift Coordinator, Assistant Manager, Restaurant General Manager. You can apply online at https://careers.bk.com/ the phone number is 828-497-6120 for questions.
Food Lion: PT Sales Associate Cashier, PT Center Store Associate, FT Perishable Associate, PT Perishable Associate. You can apply online at https://foodlion.careerswithus.com/