The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Server, Host, Bartender, Assistant Server, Dishwasher, Cook, Prep Cook, Carry Out. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Varsity Football Head Coach, CHS Custodian Full Time, CES Custodian Full Time, Elementary Teacher, School Counselor, PK-12 Mental Health Behavioral Support Specialist, Elementary Teacher Assistant, RN School Nurse Contractor, Special Education Contractor, Special Education K-5 Dreamcatchers Teacher, Speech Language pathologist, Special Education K-5 Teacher Assistant-Multiple, Special Education 9-12 Teacher Assistant Lifeskills, Substitute Food Service Worker-multiple, Independent Contractor, 2025-26 College Advising Corps Advisor, Math 9-12 Teacher, Strength & Conditioning Teacher, Gear Up Coordinator, Math Teacher Middle School, Substitute Security, Volunteer Athletics.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Residential Technician PTR Female. Residential Technician. Laundry Aide. Electrician and Maintenance Mechanic. Targeted Case Manager. TO Quality Management Director, Clinical Pharmacist Overnight. Dental Assistant I. License Practical Nurse. Targeted Case Manager. Medical Social Worker HOPP. Behavioral Health Inpatient RN. RN Care Manager. RN Care Manager Clinical. Registered Nurse IC. Behavioral Health RN Outpatient. Radiology Technologist II. Case Management Support Primary Care. Residential Technician Mens Home. Certified Nursing Assistant. RN Care Manager Float. Masters Level Therapist Analenisgi. Masters Level Therapist Integrated Classroom. LPN Tsali Care. RN Tsali Care. Registered Nurse ED PTRWB. Physician Pediatrics. Masters Level Therapist ANA Outpatient. Masters Level Therapist Adult ANA OutPat. Outpatient Behavioral Health Nurse Manager. CMA/LPN. Clinical Dietitian. Employment Specialist Kanvwotiyi. RN Inpatient Nights. Masters Level Therapist FIT Team. Dental Assistant II. Billing Analyst II. Radiology Technologist II 2nd Shift. Clinical Nurse Educator, Accountant III. Cook Aide. PRC RN Case Manager. Specialty Services Registered Nurse. Case Management Support. Clinical Pharmacist Practitioner. Certified Medication Aide. Business Analyst Revenue Cycle. Network VOIP Assistant. HVAC Maintenance Mechanic. Licesne Practical Nurse. Behavioral Health RN PTI Outpatient. Masters Level Therapist Kanvwotiyi. Chief Optometrist. Registered Nurst OTP and MAT Clinic. CNA Medical Clerk PTI. Tribal Options Business Analyst. IDD TBI LTSS Care Manager. CSFP Care Manager. Masters Level Therapist Dora Reed. Physician Emergency Department. Registered Nurse PTI. Rn Care Manager. Pharmacy Technician III PTI. Certified Alcohol & Drug Counselor. Masters Level Therapist Analenisgi. Dentist. Eye Clinic Assistant. Physician ED PTR. Physician Primary Care. Physician Pediatrics. Master Level Therapist Family Safety. Dentist. Certified Nursing Assistant Immediate Care PTI. RN Care Manager.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Lead Sales Associate, Store Manager. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Grants Analyst, Carpenter SB and CC, Inventory Assistant, Inventory Technician, Maintenance Technician, Environmental Regulatory Specialist, Electrician Assistant, Cannery Operations Coordinator, Early Childhood Language Specialist Assistant, Fire Systems Technician, Project Coordinator, 911 Coordinator, Carpenter, Crew Leader Electrical, Tribal Prosecutor II, Sergeant Patrol, Sergeant Corrections, Case Manager/ Forensic Interviewer, Child Advocate Coordinator, Family Safety Social Worker, Driver, Paramedic Part Time, Transportation Facilities Coordinator, Early Childhood Language Specialist Assistant, Registered Nurse Tribal In Home Care, Maintenance Technician, Certified Biological Waste Water Treatment Operator, Supervisor Biological Waste Water Operator, Certified Nursing Assistant Tribal In Home Care, Teacher Head Start, Teacher Early Head Start, Paramedic, Bailiff, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Game Technician I, Barista GR, Cage Cashier Level I, Sous Chef Selu, Dual Rate Casino Services Rep., Casino Cocktail Server, Bar Helper, Dual Rate Food & Beverage Cashier, Senior Cook Selu, Food & Beverage Cashier Lobby Café, Cook I GR, Front Desk Clerk Level I, Dual Rate Bartender Laurel Lounge, Cook II Noodle Bar, Food & Beverage Cashier Starbucks, Game Technician I, Supervisor Accounting, Full Time Groundskeeper I, Staff Accountant I, Casino Cocktail Server, Food & Beverage Host GR, Valet Parker, Part Time Food & Beverage Host Wicked Weed, Food & Beverage Cashier Lobby Café,
There are 96 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Room Attendant, Casino Cocktail Server, Cage Cashier Level I, Security Officer, Senior Cage Cashier, Senior Executive Casino Host, Dining Attendant GR, Supervisor Good Service Food Court, Dual Rate Cashier Food Market, Cleaning Specialist, Housekeeping Quality Assurance, Cleaning Specialist, Supervisor Beverage, casino Services Rep., Wok Specialist, Food & Beverage cashier EDR, Cook I EDR, Food & Beverage Cashier Lobby Café, Surveillance Officer Level I, Cook I Food Court, Engineering Technician Level II HVAC, Engineering Technician Level I, Food & Beverage Cashier Lobby Café, Table Games Dealer PT, Cook I Food Court, Table Games Dealer Training School.
There are 46 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Assistant Regional Manager, Restaurant Deliver Driver, Server, Restaurant Shift Leader, Cook, Regional General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Bartender, Food Runner, Dishwasher, Prep Cook, Server Assistant, Grill/Broiler Cook, Line Cook, Server, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
KOA: Recreation Attendant, Housekeeper, Food & Beverage Server, Guest Guide, Gues Services Representative. You can apply online at indeed.com
Food Lion: PT Sales Associate Cashier, PT Center Store Associate, PT Sales Associate Cashier, PT Food Lion To Go Associate, PT Produce Sales Associate, FT Specialty Merchandise Associate. You can apply online at https://foodlion.careerswithus.com/search-page?v=foodlionrms