The TERO Office is pleased to provide the following jobs listing for the Cherokee area. We ask that when applying for any of these jobs, to please reach out to us to enroll in our Job Bank. Our office is located at 756 Acquoni Rd, Cherokee, NC.
If you have any questions or need more information about a specific opening, please contact Tashina Kalonaheskie at the email or telephone number below.
If you need a Job Bank Application, please email Tashina or you may download the form from our website at this link: WORKFORCE DEVELOPMENT – EBCI TERO (ebci-tero.com).
Tashina Kalonaheskie
TERO Job Bank Coordinator
(828) 359-6478
tashkalo@ebci-nsn.gov
Posted 10/28/24
BILLING/CUSTOMER SERVICE SPECIALIST
Location: Cherokee, NC Office
Job Type: Full Time
Reports to: Customer Service Manager
Industry: Telecommunications
Experience: 2 plus years
Post Date: August 28, 2023
Send resume to: mharris@balsamwest.net
Website: www.balsamwest.net
Responsibilities & Duties:
Accept customer payments via drive-thru window, applying payment to customer account.
Assist customers with troubleshooting, bill payments, either in person or via phone calls. Assist with trouble calls, resolution of product or service problem by clarifying the customer’s request; explaining the best solution, following up to ensure resolution.
Accurately completing daily deposits of funds. Deliver deposit to bank. Pick up mail daily.
Daily count and balance of cash drawer.
Educate the customer on products offered, product enhancements, new products, use of features and renewing service contracts.
Escalate issues/service tickets to other departments for assistance or resolution.
Remain knowledgeable of BalsamWest products, system and offerings.
Work cross-functionally across departments to ensure a seamless customer experience.
Assist with other work or projects as necessary.
Skills Necessary to Perform Position:
Ability to work in a fast-paced environment, shifting priorities as needed.
Must have experience handling and reconciling payments, cash, check & credit card.
Effectively present information and respond to customers needs and questions.
Ability to handle high stress situations and de-escalate by listening. Respond in a manner which conveys understanding and confidence.
Ability to apply common sense understanding with instructions in written, oral or diagram form.
Demonstrate sound judgement in your methods and techniques for obtaining solutions.
Can resolve a wide range of issues in creative ways.
Can perform daily tasks without supervision.
Self-motivated, attentive to detail, organized and ability to handle multiple priorities.
COMPANY BENEFITS:
The 2025 PGA Championship will be held at Quail Hollow Club in Charlotte, NC, from May 12-18, 2025. The PGA’s larger suppliers are hiring in support of this event. This is a fantastic opportunity for anyone seeking short term employment!
Register through February 11, 2025 at: www.vraconnect.org/pga-jobmatch
Jobs are in 9 categories!
Part-time and full-time short-term employment positions are available leading up to, during, and after the events. Job descriptions and qualifications are detailed within the registration form. Registration is open through February 11, 2025.
Arby’s: Assistant Manager, Crew Member, General Manager, Shift Manager. You can apply online at https://careers.arbys.com/us/en/search-results and the phone number is (828) 497-9613.
Brio Italian Grille: Server, Cook, Prep Cook, Host, Bartender, Assistant Server, Dishwasher, Carry Out. For information on how to apply, please visit https://www.brioitalian.com/careers/
Cherokee Central Schools: Head Varsity Boys Basketball Coach, JV Head Cheerleading Coach, Varsity Head Cheerleading Coach, Cherokee Language Instructor, Cherokee Language Instructor, CHS Custodian FT, CES Custodian FT, Elementary Teacher, School Counselor, PK-12 Mental Health Behavioral Support Specialist, Elementary Teacher Assistant, Special Education Contractor, RN School Nurse, Speech Language Pathologist, Special Education K-5 Teacher Assistant, Special Education 9-12 Teacher Assistant, Special Education K-5 Teacher Assistant, Seasonal Maintenance Intern, Substitute Food Service Worker, 2025-26 College Advising Corps Advisor, Independent Contractor, Math 9-12 Teacher, Math Teacher 8th Grade, Gear Up Coordinator, Math Teacher Middle School, Substitute Security, Volunteer Athletics.
For information on how to apply, please visit https://www.ccs-nc.org/ and click on “Job Opportunities.”
Cherokee Indian Hospital Authority: openings available at Cherokee Indian Hospital, Analenisgi (Behavioral Health), Tsali Care Center, Immediate Care Center, Kanvwotiyi (Residential Treatment Center), Cherokee Central Schools, and Family Safety (CIH). The openings include, but not limited to:
Speech Language Pathologist I, Cook Tsali Care Center, CNA Medical Clerk PTRWB, Housekeeper TCC, Assistant Controller, EVS Technician, Accounting Clerk, Masters Level Therapist Child, Clinical Nurse Educator, Accountant III, Hygienist, TO Quality Management Director, Dental Assistant I, License Practical Nurse, Targeted Case Manager, HVAC Maintenance Mechanic, License Practical Nurse, Behavioral Health RN PTI, Behavioral Health RN, Radiology Technologist II, Case Management Support Primary Care, IDD TBI LTSS Care Manager, CSFP Care Manager, Masters Level Therapist, Masters Level Therapist Integrated Classroom, LPN, Registered Nurse, Registered Nurse ED PTRWB, Physician Pediatrics, Masters Level Therapist ANA Outpatient, Masters Level Therapist Adult ANA Out Patient, Certified Nursing Assistant, Dentist, Clinical Dietitian, Physician Primary Care, Physician Pediatrics, Master Level Therapist-Family Safety, Dentist, Radiology Technologist II, Occupational Therapist I, RN Supervisor Nights, Laundry Aide, Diagnostic Radiologic Technologist Student, Registered Nurse IC, Human Resources Business Partner I, Optometrist, Residential Technician PTR, Residential Technician, Electrician & Maintenance Mechanic, Specialty Services Registered Nurse, Case Management Support, Certified Medication Aide, Business Analyst Revenue Cycle, Medical Social Worker HOPP, Behavioral Health Inpatient RN, RN Care Manager, RN Care Manager Clinical, Registered Nurse OTP and MAT Clinic, CNA Medical Clerk PTI, Tribal Options Business Analyst, Certifed Nursing Assistant, RN Care Manager Float, Masters Level Therapist Dora Reed, physician Emergency Department, Registered Nurse PTI Tsali Care Center, RN Care Manger, Pharmacy Technician III, Certified Alcohol & Drug Counselor, Masters Level Therapist Analenisgi, Inpatient Technician, Outpatient Behavioral Health Nurse Manager, CMA/LPN, Physician ED PTR, RN Inpatient Nights, Masters Level Therapist FIT Team, Dental Assistant II, Billing Analyst II, RN Care Manager.
For the complete list of job openings and for information on how to apply, please visit https://cherokeehospital.org/careers/ and click on “View Open Positions.”
Dollar General: Lead Sales Associate, Assistant Store Manager, Sales Associate, Lead Sales Associate, Store Manager. You can apply online at https://careers.dollargeneral.com/ and the phone number is (828) 554-1305.
Domino’s: Customer Service Representative, Delivery Driver, Assistant Manager, General Manager. You can apply online at https://jobs.dominos.com/dominos-careers/ and the phone number is (828) 497-5500.
EBCI Tribal Positions:
Youth Development Professional, Firefighter, Store Clerk PT, Store Clerk, Homeowner Rental Occupancy Specialist, Crew Leader Carpenter, Crew Leader Plumbing, Member Services Representative, Supervisor Recreation, Teacher Art, Recreation Aide, Fire Lieutenant, Supervisor Telecommunicator, Mechanic, Supervisor IHS Inventory, Laborer, Administrative Assistant KPEP, Truck Driver WWT Maintenance, WWT Operator, Dispatcher/Substitute Driver, Maintenance Technician, Environmental Regulatory Specialist, Utility Worker Sanitation, Cannery Operations Coordinator, Early Childhood Language Specialist Assistant, Fire Systems Technician, Program Coordinator, Project Coordinator, Carpenter, Tribal Prosecutor II, Sergeant Patrol, Sergeant Corrections, Case Manager/Forensic Interviewer, Child Advocate Coordinator, Family Safety Social Worker, Driver, Paramedic PT, Transportation Facilities Coordinator, Early Childhood Language Specialist Assistant, Registered Nurse Tribal In Home Care, Maintenance Technician, Certified Biological/Waste Water Operator, Supervisor Biological/Waste Water Operator, Certified Nursing Assistant Trib al Hin Home Care, Teacher Head Start, Paramedic, Bailiff, Patrol Officer, Correctional Officer.
For full job descriptions and salary information you can apply online at https://ebci.com/jobs/
Family Dollar: Customer Service Representative. You can apply online at https://www.familydollar.com/careers and the phone number is (828) 332-6000.
Harrah’s Cherokee Casino Resort: Cleaning Specialist, Food & Beverage Cashier Selu, Supervisor Food Service -GR, Dining Attendant GR, Sous Chef GR, Cage Cashier Level I, Part Time Bartender Wicked Weed, Full Time Bartender Wicked Weed, Cook I GR, Supervisor Special Events & Promotions, Limousine Driver, Valet Parking Clerk, Valet Parker, PT Food Service Associate WW, PT Service Assistant Wicked Weed, Front Desk Clerk Level I , Front Desk Clerk Level I, Security Officer Level I, FT Service Assistant Wicked Weed, PT Table Games Dealer, FT Surveillance Officer Level I, Food & Beverage Host GR, Front Desk Clerk Level I, Cook I Wicked Weed, FT Groundskeeper, Bartender Banquet, Cleaning Specialist, Front Service Attendant, Supervisor Transportation.
There are 85 Open jobs at Harrah’s. For the full list you can visit https://harrahscherokeejobs.com/ and apply online.
Harrah’s Cherokee Valley River Casino & Hotel (Murphy): Cleaning Specialist, Dual Rate Cleaning Specialist, Casino Cocktail Server, Room Attendant, Emergency Medical Technician EMT, Front Desk Clerk Level I, Bar Porter, Surveillance Officer Level I, VIP Host, Front Desk Clerk Level I, Food & Beverage Host Gordon Ramsay, Bartender GR, Bar Porter, Casino Services Representative, Dining Attendant Gordon Ramsay, Dual Rate Casino Cocktail server, Dual Rate Cleaning Specialist.
There are 58 job openings. For the complete list of job openings and for information on how to apply, please visit https://harrahscherokeejobs.com/
Mountain Energy (Paint Town Rd): Assistant Store Management, Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-2426.
Mountain Energy (Seven Clans Lane): Cashier. For information on how to apply, please visit https://mountain-energy.com/careers/ and the phone number is (828) 497-7858.
Pizza Hut: Assistant Regional Manager, Restaurant Deliver Driver, Server, Restaurant Shift Leader, Cook, Regional General Manager. Applications are available at Pizza Hut’s drive-thru, or you can apply online at https://jobs.pizzahut.com/. The phone number is (828) 497-5600.
Ruth’s Chris Steak House: Food Runner, Server Assistant, Prep Cook, Line Cook, Dishwasher, Grill/Broiler Cook, Host.
For information on how to apply, please visit https://www.ruthschris.com/ and click “Careers” located at the bottom of the website.
Taco Bell: Late Night Shift Manager, Late Night team member, general manager, team member, shift manager, and assistant manager. You can apply online at https://www.tacobell.com/careers and the phone number is (828) 497-1440.
Wendy’s: Crew Member, Shift Manager, Assistant Manager, General Manager, Breakfast Shift Manager, Breakfast Crew Member.
You can apply online at https://wendys-careers.com/ and the phone number is (828) 497-1277.
KOA: Recreation Attendant, Housekeeper, Food & Beverage Server, Guest Guide, Gues Services Representative. You can apply online at indeed.com
Food Lion: PT Produce Sales Associate. You can apply online at https://foodlion.careerswithus.com/search-page?v=foodlionrms